[Resolved] Itzcash Card — very poor service

rscomptuer

from Delhi, Delhi

Address:

New Delhi, Delhi, 110056

1. very poor service for itz,
2. aaj one week ho gaya mare railway ki id ko na tao customer care walay bat sunty hai na hi en ka executive .
3. agar cash load karwana ho tao pahlay en kay bank account may payment lagakar aao feer cash load hoga . tab tak ap koi work nahi kar sakty
4. agar customer care may coll karo tao kahty hai ki excutive ko coll karo.. or excutive na tao ap ka phone pic karay gay or na hi aap ko koi reply karygaye
5. railway ki id start karwanay kay liye pahlay mujhay bola gaya ki 15 day may ho jaygi. magar wo start huoe one and half month may.
6. id shuru karnay say pahlay en kay excutive kahty hai ki koi hidden charge nahi hai . but one month pura honay kay bad patta laga ki yah apni service kay 150 per month katty hai.

Was this information helpful?

No (0)

Yes (0)

Oct 19, 2017

Complaint marked as Resolved

ItzCash Card customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2017

ItzCash Card Customer Care's response Dear Sir,

We tried calling you on [protected] today to talk regarding the case but you disconnected the call twice hence sending email that your query has been attended and sent to our Sales Team for further process. They shall resolve and revert to you at earliest request you to pls wait till then.

Regards,
ItzCash Customer Care Team