Ixigo Complaints & Reviews

I have booked a train but due to some reason it failed.
Then the refund initiated in ixigo money max the amount is approx 368.
Then i again booked the same journey with the ixigo money max amount and 8 rupees additional I had to pay then again the booking failed and 8 rupees initiated in ixigo money max then i transferred that amount in my bank account, 8 rupees cam into my account within a minute but 368 didn't and the app...

I still have not received my amount of 6015.58/- which was debited due to failed transaction. I was told I will receive by yesterday. But still have not...

I have cancelled my train ticket and it is showing that money is credited in my account but i have not received it....

I applied for cancelation of CJB-BOM flight for a passenger under Ixigo Assure pripr to 24 hours of the flight on 1-1-23 as passenger's mother (75yeaes) was hospitalized on 24-12-22 needing a partial hip implant surgery due to fracture during fall.

Ixigo requested for Medical proof on email. I sent them a Hospital certificate that passenger needs to be with the patient (mom) and also Discharge Summary copy, 4 times from my...

I have provided my account statement below. U can see amount of Rs. 463 deducted for booking. But no amount of Rs. 463 credited for refund on 29/12/22. have provided my account statement below. U can see amount of Rs. 3070 deducted for booking. But no amont of Rs. 2865 credited for refund on 15/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@oksbi
Ph no. [protected] Bank told...

I was booking a bus from Kozhikode to Bangalore for 30 December 2022. The payment via upi was debited but the transaction failed. The amount was 3800. Please resolve the issue as soon as possible....

As I had booked the flight from Mangalore to Mumbai on 26 December 2022, the confirmed flight was not available when I had visited the airport. The guide told me in the airport that GO FIRST Flight had stopped operation 2 month ago but I got a confirmed flight ticket.

However, as I have to move to Mumbai on high priority, I had to book the fresh flight on the spot which had cost too expensive of about INR 18000. This is not...

While trying to take an E ticket on irctc/ixigo website Rs.905.00 debited my SBI internet account but the E ticket not repeat NOT received till now, suspect tech error as again website asked for user name and password iof irctc login. bad credentials came and finally ticket not received till now. ixigo verification code was 970703 of 24/12/2022. finally it is ascertained htat Le Travenues Technology private limited (your co) credited amount...

Dear sir / madam till now no response for the raised complaint please help me in refund because they are not telling about refund and they are not taking about the refund they are deducting the total amount for cancellation charges please help me......

Dear sir / madam I have booked a ticket on ixigo on November 14th but my upcoming flight is on Jan 6th 2023 from Dubai to Hyderabad and pnr is IPVGUN but ixigo is refusing my refund and I have contacted Emirates airlines for cancellation charges and refund they told you will get full refund but please contact ixigo app but they are refusing to help me please help me...

Hello sir, I booked a ticket[protected] from ixigo my money got deducted but the payment has failed I want to get a refund but it was not showing in the MY TRIPS category, and I didn't get any mail or message about payment failure from the ixigo can you please check on this
Transaction ID: T2212221018499672470401
Email ID: [protected]@gmail.com
Ph no: [protected]...

They changed both my flights without telling me. On their website it showed the flights I booked but then when I went directly to the airline it showed I was booked on similar but different flights. Very deceptive and unprofessional company....

I had booked a ticket from ixigo app in train and the money got debited, soon after that a message came that ticket cannot be booked and booking failed.
They sent me a message telling that i will get my money back by 17th dec 1:00am
But never received the money....

I have booked a bus from delhi to chandigarh for the date 20/12/2022 and the payment was done from my end but i haven't received any ticket or even a confirmation mail from you ixigo. Please provide the ticket as my date of journey is tomorrow and it is important for me to reach there....

Hey! I have cancelled my ticket but there was showing that refund is transferred but I didn’t received amount in my account...

While booking a ticket on 13th dec 2022 ..payment got deducted and credited to ixigo money max..i wanted to transfer ixigo money to my bank account.so i clicked but amount lost .i didnt recieve in my account.but i recieved several messges dat amount got credited..there is no customer complaint no or chat support..i complained in chat support box its showing dat ixigo money is non tranferable ..if it is dan y dey have shown d option of bank...

Rs513 [protected]@WWW IXIGO on 12NOV22 23:33.BAL:Rs23414.18.Dispute/Not you?Click https://fbl.ai/a/dp /call [protected]/SMS NO 3002 to [protected]-Federal Bank...

I have cancelled one train ticket on 12/11/2022 vide PNR No [protected] for a journey from JPE to SDAH dated 10/12/2022 train No. 12378. On cancellation I have informed that the amount of refund is Rs.1590/- will be credited to my source account. I found, out of Rs. 1590/- only Rs 90/- has been credited to my SBI account (source account) on 14/11/2022.. Incidentally it has come to my notice that the rest amount has been parked in IXIGO MONEY...

I tried to book a ticket on 09th December, 2022 from Kanpur to Dhanbad in 2nd AC in Tatkal. The payment was unsuccessful but money was Debited from my bank account....

On 07/12/2022 I have tried booking 2 train tickets, but train tickets were not booked, and money got deducted .

Please help me to resolve this issue...