Ixigo Complaints & Reviews

I booked a train from Delhi to Mathura on 16th feb 2023 which i cancelled.
My Trip ID is: IXITRS[protected]
PNR: [protected]
Transaction Amount: 680.89
Transaction ID: T2302161006047246635614
The Refund amount of Rs. 435 was supposed to be credited upto 17th Feb 2023. The Refrence ID is: [protected]
My Refund has not been credited despite multiple complaints.

Sir
I booked 2 flight tickets up and down from Chennai to Dubai on[protected]. An amount of Rs.53728/- got debited from my account. However, ticket didn’t got generated.

Pl refund the amount debited

I have booked train ticket in ixigo Reference no.[protected] dated 26.02.2023 from HUBLI TO YESHWANTPUR BY TRAIN, payment Rs.379/- made throgh SBI UPI successfully but tickets not issued.
Kindly return my amount.

I used ixigo ios app to book train tkt. Opted for UPI for payment. Amount got deducted 2 times in attempt of payment but both times amount was deducted from my bank account but tkt never got booked.

I tried booking ticket on ixigo ios app today but when I tried payment thru UPI the ticket never got booked but amount deducted 2 times from my bank account

It's been 5 days and yet I didn't get refund for my (canceled train) please look after it ASAP.
Pnr:- [protected]
Ixigo is showing that money is credited in my upi id but is not reflecting in my account. Please give my money back.

I made a booking on your website on 11/02/2023 and unfortunately, due to a buggy payment process, I was charged twice for the same booking. The second payment was unintentional and made by mistake.

I kindly request a full refund of the second payment amount of 1529 INR as soon as possible.

I appreciate your attention to this matter and hope for a quick resolution.

I have cancelled the ticket for train with pnr number [protected], the refund has initiated but not received in my bank account

I had booked ticket in Ixigo, even though Payment is proceed, App is still showing Booking Pending
Trip ID : IXITRS[protected]
Payment ID :198CZYTD9UJR1HVQVOZ

I booked my tatkal ticket in train name kushinagar from llt to grk, bording date 3 February. I booked ticket from ixigo app i booked ticket at 11:15pm but my ticket is not showing but i balance got deducted from my account. I made payment from payment UPI.

I got 700 as ixigo money max due to cancellation of two train tickets.intiated refund got 350 by upi but remaining 350 is not refunded but ixigo says they transferred the money to my bank account, but they dont have utr number for remaining 350 and remaining money is not refunded in my account

I have book flight from leh to jammu on 8th feb 2023. i have done the payment through upi but flight ticket is not booked also my money is deducted plz give my money back

Hi, I wish to complain this company over misinformation provided.
I have booked 3 different ticket from this company from me and my wife.

Ahmedabad to singapore (Vistara)
Singapore to noumea (Aircalin) and
Noumea to Auckland (Air New Zealand)

As I'm holding an Indian passport and having Auckland work visa. I wanted to confirm either any of my transiting country required any transit visa for my entry.
I called ixigo before my flights and they confirmed me that there is no visa required from your side for singapore and noumea.
After their confirmation I made my mind to board on my journey.

But today I reached in singapore and my next flight (Aircalin) informed me that I need to have a transit visa to visit noumea. I could not board the plane and me and my wife stuck here in singapore. I tried to call their customer service many time with expensive overseas number and they were completely fooling us with different answers.

Because of their misguidence and pathetic service. Me and my wife suffered a lot from past few hours. There is no flights in here for auckland.

I want you to file a complaint against this fraud.

Hi I am Abhishek and I booked ticket where ticket was canceled due to waitlisted and I was refunded only ticket amount instead of convenience charges as well so plz help
Me to get my amount refund as I am not getting proper resolution from customer care executive
Booking id-IXITRS[protected]. ​
PNR no-[protected]
My concern is that if ticket was not confirmed by railway why should I pay your service for 100%refund policy where I did not cancelled by self so plz look into the matter and do the needful
Thanks
Regards
Abhishek

I booked 2 train tickets on 28th January 2023 through ixigo. I initiated the payment after which it asked for user password. I clicked on forgot password and got a message to set a new password. Meanwhile the ticket amount got debited from my account while the next page didn't load yet.

I book a ticket from vizianagaram to vijayawada on 28th January 2023 from abhi bus app. Money is deducted from my account but ticket is not confirmed and refund also not received. Upi transaction id[protected]. Please resolve my problem ASAP.

Hey,

Ive made a payment of Rs.2, 957.97 for the train ticket from Nagercoil to Kalyan for 1st of May, 2023.

The payment has been deducted, and the website of ixigo is neither showing me the confirmation of the ticket or in the failed trips.

Kindly look into it, beacuse there's no chat or accurate consumer care support for this issue, and also its not the first time Iam facing the issue, there's always some or the other issue pops up when it comes to payment

Hello,
I have booked a ticket to Nellore from Chennai through IXIGO app. my ticket didn't booked but the amount has been deducted from my bank account. It has shown that the amount will have refunded me soon in 7 working days. I had even tried booking again and same the amount has been deducted from my bank account and the ticket hasn't booked for me. Later I have tried booking the next day, and then, the ticket got booked, but the refund hasn't reached me for a long time. An amount of rupees 456/- was deducted from me twice in which I have received one refund only from the user. I haven't received another refund amount till day, I'm not even getting the way to reach their customer service from the app. I need my refund amount from their side. I have submitted my payment screenshots here please check them . i have received one of my refund amount on 4 Jan 2023 it self from the ixigo receiptment and the other user that is Le Traveneus Technology Pvt.LTD . Please help me to get me my refund amount

I have provided my account statement below. U can see amount of Rs. 2055.73 deducted for booking. But no amont of Rs. 2055.73 credited for refund on 16/01/2023 paytm payments Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@paytm
Ph no. [protected]

My tickets are cancelled . But my money is not funded