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Ixigo Customer Care Contacts

3.4
Last updated Mar 28, 2024
Complaints
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Resolved
1516
Unresolved
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Ixigo
Customer Service Contacts

Ixigo Phone Numbers

Phone
+91 12 4461 7880
1723
628
Fax
+91 12 4404 5281

Ixigo Website

Ixigo Head Office Address

2nd floor, Veritas Building, Behind Ibis Hotel, Sector 53, Golf Course Road
Gurgaon
Gurgaon District
Haryana
India
122002

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Ixigo Company Representatives

Ixigo Overview

Latest complaint Free cancellation charges wrongly treated has been filed on 28/03/2024. Latest Resolved Payment deducted but ticket didn't booked was resolved Mar 6, 2024. Ixigo ranks as the #4 most complained about among Railways.

Additional Ixigo contact information

Key Executives Mr. Aloke Bajpai Co-Founder and Chief Executive Officer Mr. Rajnish Kumar Co-Founder and Chief Technology Officer Mr. Parveen Kataria Assistant Vice President of Finance & Accounts Mr. Parivartan Kukreti National Head for Ad Sales Ms. Apoorva Harduley Head of Product & Data Quality

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Consumercomplaints.in is not affiliated, associated, maintained, authorized, sponsored, endorsed by, or in any way officially connected with Ixigo. We suggest contacting the company directly to resolve your complaints, and you can find the company's contact details above.

Consumercomplaints.in is an independent website that was launched in 2004 with the purpose to create a platform for customers to voice their issues and concern publicly, without the fear of being ignored. It is our core desire to make it easier for both customers and companies to connect to each other.

Leave your complaints, comments, reviews and experiences regarding on our website and work with their customer service team to find a resolution.

Recent Ixigo reviews & complaints(2400)

M
Mar 28, 2024
Apr 5, 2024
This thread was updated on Apr 5, 2024
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Ixigo Customer Care
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Ixigo — Free cancellation charges wrongly treated

Address:39-40 SHYAMAL 3 B ROW HOUSE

I have booked tickets ahmedabad to delhi rajdhani and i paid rs 1300 for free cancellation, total amount paid 7872 include free cancellation charges, while on cancellation i got refund 6320-/ only. on asking customer care they replied this charges like insurance you will not get any refund, if this charges not opted only 240rs suppose to deduct, they are telling that 1300 charges are for non deducting 240 rs, it is totally fraud practice,...
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M
Mar 27, 2024
Apr 5, 2024
This thread was updated on Apr 5, 2024
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Ixigo Customer Care
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Ixigo — Free cancellation charges

Address:ahmedabad

I have booke tickets ahmedabad to delhi rajdhani and i paid rs 1300 for free cancellation, total amount paid 7872 includ free cancellation charges, while on cancellation i got refund 6320-/ only. on asking customercare they replied this charges like insurance you will not get any refund, if this charges not opted only 240rs suppose to deduct, they are telling that 1300 charges are for non deducting 240 rs, it is totally fraud practince, they...
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Somnath Tyagi
Mar 6, 2024
Mar 12, 2024
This thread was updated on Mar 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Ixigo Customer Care
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Ixigo — Payment deducted but ticket didn't booked

I was booking train ticket and money was deducted from my account but did not showed up in ixigo. neither it showing payment failed nor payment successful. Please refund my money as soon as possible .
IXIGO Train Trip ID: IXITRS[protected]
Transaction Id: T2403061337100260358034...
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