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Updated: Apr 9, 2026
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Ixigo reviews & complaints page 107

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R
rajiv daga
from Kolkata, West Bengal
Oct 30, 2018
Resolved
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Address: 560034

I have booked flight ticket from ixigo and cancelled it but I have not received the money back. There is no customer care support via phone and when I send them email, they don't even respond.i have already send them so many emails but no response from their side.

The booking details is as below
Flight ticket from Bangalore to Kolkata having PNR no WH7C3D.

Please take some legal action against them and help me in getting my refund asap.
Dec 4, 2018
Complaint marked as Resolved 
Ixigo customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Ixigo Customer Care's response Hi Rajiv,

Greetings from ixigo!

We believe your query has been addressed and all the details were shared over mail by Yatra and indigo.

Do let us know if there is anything else we can assist you with.

You can write to us at [protected]@ixigo.com.

Regards,
Team ixigo.
View replies
I have booked a train ticket from ranchi to pt. Din dayal upadhyay station for 2 person named as Anish vidyarthi and Sweta Sinha, PNR [protected]. I want to cancel for te same.but I could not through app.
Request to cancel and refund my amount as per irctc policy.

Regards
Anish vidyarthi
Mob [protected]
Reply
Hi, i did a booking on Ixigo app, now the booking status is pending although I have done the payment. Please help, as it is urgent.
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    Imacbruh
    from Mumbai, Maharashtra
    Oct 30, 2018
    Resolved
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    Resolved

    Address: 40095

    On 30-11-18 i booked ticket from barhni to panvel i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund..

    My number is : [protected]
    Email i’d : [protected]@gmail.com
    Dec 1, 2018
    Complaint marked as Resolved 
    Ixigo customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2018
    Ixigo Customer Care's response     Hi Aakhir,

    Greetings from ixigo!

    Thanks for writing in. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

    You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

    Looking forward to your reply.

    For further assistance you can write to us at [protected]@ixigo.com

    Regards,
    Team ixigo.
    Oct 31, 2018
    Updated by Imacbruh     I did not received any failed ixigo Booking/trip ID starting from "IXITR" ..so what can I give u ..?? But I have sent you my transaction from bank statement .. plz check

    Verified Support
    Oct 31, 2018
    Ixigo Customer Care's response     Hi Aakhir,

    Greetings from ixigo!

    Thank you for writing in. Please be informed refund of Rs 3444 against the failed booking has been initiated and shall reflect into your bank account within 5-7 working days as per bank refund policies.

    Rest assured! Your money is safe and will surely be refunded to your bank.

    For further assistance you can write to us at [protected]@ixigo.com.

    Regards,
    Team ixigo.
    View replies
    Mera ticket lko to Chandigarh tha 15 October 2018 Ka jiska paisa abhi tk refund nhi hua hai Mai daily bank account check krta hu
    Reply
    Ixigo Customer Care's response, Oct 31, 2018
    Verified Support
    Hi Ayush,

    Greetings from ixigo!

    We request you to please elaborate your concern whether it is regarding flight or train.

    If flight, we request you to please share the name of the service provider (e g. EaseMyTrip, Cleartrip etc) and if you are talking about the train, we request you to please share the ixigo Booking ID staring from "IXITR".

    Looking forward to your reply!

    For further assistance you can write to us at [email protected]

    Regards,
    Team ixigo.
    Dear sir /madam,
    I booked train ticket for 2 person KYQ to NJP 15640 Ghy Puri Express on 14th oct 2018 AC 2 Tier sleeper but at the last moment the train came with only 3 tier AC and we will managed on 3 tier AC berth.
    So, I request you to differentiate the money and refund to my bank account.
    Reply
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      K
      Karimsk
      from Hyderabad, Telangana
      Oct 30, 2018
      Resolved
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      Address: Paschim Medinipur, West Bengal, 721301
      Website: [email protected]

      Dear sir
      I am booking both train in same date 23/10/2018 both train are waiting list chat will done.

      But one train money will be return and one money not return.

      I asking when money will be reback in my account.

      Karim, your kharagpur jn (Kgp) - vizianagaram jn (Vzm) train booking is confirmed.
      Pnr: [protected]
      Booking id: ixitr[protected]
      View your trip here: https://ixtr.app.link/s76zScDefR
      For any queries please write to [protected]@ixigo.com.

      Karim, your kharagpur jn (Kgp) - vizianagaram jn (Vzm) train booking is confirmed.
      Pnr: [protected]
      Booking id: ixitr[protected]
      View your trip here: https://ixtr.app.link/ikyMRnWjfR
      For any queries please write to [protected]@ixigo.com.

      Regards
      Shaik karim
      [protected]
      Dec 4, 2018
      Complaint marked as Resolved 
      Ixigo customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2018
      Ixigo Customer Care's response       Hi Shaik,

      Greetings from ixigo!

      We wish to inform you that the booking against the PNR [protected] was confirmed with berth and seat number as B1, 39. Hence no refund can be issued against the same.

      For any further assistance feel free to write to us at [protected]@ixigo.com.

      Regards,
      Team ixigo.
      View replies
      Actually I booked ticket from Chennai to Tambaram in ulavan express but the amount was taken the money not at all returns but the amount haven taken twice a time but they send mail when I will return amount plzz tell me ticked booked on 27.10.2018 for 31.11.18 plzzz take action 567 and 567
      Reply
      Yesterday I booked a ticked but booking is not done and not showing in account even the amount was deducted from my phonepay account
      Reply
      Sir
      20 August ko subeh 10.56 per hum ticket bok ker rahe the pisa kat gaya lekin booking nahi hui 11.06 minute per dusre booking hui fir se pisa kata
      Aaj 29 September hi aur abhi tak pisa refund nahi aaya hai
      Reply
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      12 found this helpful
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        D
        darshan mayekar
        from Mumbai, Maharashtra
        Oct 27, 2018
        Resolved
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        Resolved

        Address: Mumbai City, Maharashtra, 400009

        I paid for my tickets from mumbai to ratnagiri for train number 11085 my payment was successful but then it showed that my request is pending... And that. I should wait for 40 mins... But after that still it is pending... My payment is done but no tickets... Plzz help asap.. It also says i should not re-book in case of double reservation may happen
        ...
        Nov 29, 2018
        Complaint marked as Resolved 
        Ixigo customer support has been notified about the posted complaint.
        Verified Support
        Oct 28, 2018
        Ixigo Customer Care's response         Hi Darshan,

        Greetings from ixigo!

        Thanks for writing in. Could you please share the failed ixigo Booking/trip ID starting from "IXITR" so that we can check and assist you better.

        You must have received a mail/ SMS regarding the same. Alternatively, you can find the same in "Transactions" section of the ixigo app.

        Looking forward to your reply.

        For further assistance you can write to us at [protected]@ixigo.com.

        Regards,
        Team ixigo.
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          S
          Sammy14
          from Nagpur, Maharashtra
          Oct 27, 2018
          Resolved
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          Resolved

          Address: Nagpur, Maharashtra, 440017
          Website: No refund

          Hi i canceled my train 6th of september n till now i have not got my refund... I want to knw will i get my money back or i jus have to wait? I booked n canceled coz of some issues... So i want my money refund as soon as possible... Coz there it’s written my money will be refunded in 10 working days but it’s been more then a month n yet i’ve not got my money back so plzz make it soon as possible :)
          My booking id is — ixitr[protected]
          Nov 28, 2018
          Complaint marked as Resolved 
          Ixigo customer support has been notified about the posted complaint.
          Verified Support
          Oct 28, 2018
          Ixigo Customer Care's response           Hi Sammy,

          Greetings from ixigo!

          We wish to inform you that the refund against the shared booking id IXITR[protected] has been initiated from your end and the details against the same has been sent to your mail id sam.[protected]@yahoo.com.

          For further assistance please write to us at [protected]@ixigo.com.

          Regards,
          Team ixigo.
          View replies
          I have booked 1 ticket of anandwan express from nasik to akola of 5 Nov 2018 ...My payment is done money deducted but booking is pending plz help urgently they were saying wait for 40 min but it's already more than that..
          Reply
          I HAVE CANCELLED MY TICKET BEFORE 12 DAYS DIRECTLY FROM AIRLINES BUT I DIDNOT RECEIVED ANY REFUND PLEASE KINDLY CHECK AND REFUND IT PNR NO
          OGRMGT
          contact [protected]
          Email kamalshah.[protected]@gmail.com
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            M
            Munira.kawad
            from Washim, Maharashtra
            Oct 26, 2018
            Resolved
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            Resolved

            Address: Pune, Maharashtra, 411047
            Website: Indigo.com

            I have made a payment towards 4 ticket booking from Goa to Kochi on 28th Dec from ixigo.com
            With email id - [protected]@gmail.com
            Booking is for the following passenger
            1)REES WHARTON
            2)Rehana JAWADWALA
            3)Alice JAWADWALA WHARTON
            4)Layla JAWADWALA WHARTON
            However I did'nt receive any details for my tickets. I have payment slips and bank statements.
            Nov 28, 2018
            Complaint marked as Resolved 
            Ixigo customer support has been notified about the posted complaint.
            Verified Support
            Oct 28, 2018
            Ixigo Customer Care's response             Hi Munira,

            Greetings from ixigo

            We apologize for the inconvenience caused. We regret to inform you that your booking reflects as failed via Sastiticket as the PNR was not generated by the airline. However, your service provider has already processed full refund and it will be credited to your account within 3-7 bank working days. We seek your patience meanwhile.

            Thanks for your cooperation!

            Regards,
            Team ixigo
            View replies
            Sir, i have booked a AC 2 tier ticket Hyderabad exp borading from Chennai central (MAS) to Scunderabad jn (SC) on 20th October and I cancelled my ticket on 21st October. I haven't received my refunded amount of 1440₹ .
            Pls make it fast.. I'm in need of money
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              S
              Shailesh Suryawanshi
              from Bengaluru, Karnataka
              Oct 26, 2018
              Resolved
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              Resolved

              Address: Bangalore, Karnataka

              Sir I had paid 1402/- to ixigo for railway reservation on 18th October and 22th October but unfortunately my ticket couldn't confirm per each time I paid 701/-
              They said they had refund to bank but it didn't reflect in my account still I didn't get
              My account no is.[protected]
              Name Shailesh Raju Suryawanshi
              Village name is Jajan mugali tq basavkalyan dist bidar DOB 05/ 09/2000
              Nov 29, 2018
              Complaint marked as Resolved 
              Ixigo customer support has been notified about the posted complaint.
              Verified Support
              Oct 28, 2018
              Ixigo Customer Care's response               Hi Shailesh,

              Greetings from ixigo

              We wish to inform you that refund is already processed to your bank. If there is a delay from bank side to credit your account then please contact your bank's customer care and share the ARN (Acquired Reference Number) to track the refund. We'll also connect with you again to assist with same.

              Thanks for your cooperation!

              Regards,
              Team ixigo
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                S
                Shrutika01
                from Gwalior, Madhya Pradesh
                Oct 25, 2018
                Resolved
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                Resolved

                Address: Jabalpur, Madhya Pradesh, 482002
                Website: Ixigo train

                Am shrutika shrivastava, i had tried to book a train ticket between jabalpur to pune on 9th october 2018 bearing booking id ixit (Ixitr[protected]) i made transaction1366 rs. Deducted from my debit card account but i didn't get a ticket. So, i have made the ticket from a different site. As it is already 3 days passed but i didn't get my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo will respond quickly...
                Nov 29, 2018
                Complaint marked as Resolved 
                Ixigo customer support has been notified about the posted complaint.
                Verified Support
                Oct 26, 2018
                Ixigo Customer Care's response                 Hi Shrutika,

                Greetings from ixigo

                We have already processed the refund to your bank and complete details have been shared over e-mail. Kindly check your inbox once.

                For any query you can write to us at [protected]@ixigo.com.

                Regards,
                Team ixigo
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                  A
                  Abdul8586
                  from Veraval, Gujarat
                  Oct 25, 2018
                  Resolved
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                  Resolved

                  Address: Junagadh, Gujarat, 362720

                  Sir mene train ticket book karvaya tha lekin account se payment debit ho gaya aur ticket book nahi huva aur ixigo company se massage aaya ki sevnen working day me payment reafond hojayega lekin thirty day ho gaya abhi tak account me payment credit nahi huva please meri problem jald se jald solve karoixigo company ka ka koi contect number nahi mil raha jis pe bat ho sake itni badi company ka koi phone number chalu nahi he
                  Nov 25, 2018
                  Complaint marked as Resolved 
                  Ixigo customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 25, 2018
                  Ixigo Customer Care's response                   नमस्ते,

                  कृपया कर अपनी ixigo Booking/trip ID जो कि "IXITR" से शुरू होती है, हमें [protected]@ixigo.com पे भेजें ताकि हम आपकी अच्छी तरह से सहायता कर सकें .

                  हम आपके उत्तर की प्रतीक्षा कर रहें है !

                  धन्यवाद,
                  Team ixigo
                  Nov 04, 2018
                  Updated by Abdul8586                   IXITR[protected]
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                    A
                    Abdul8586
                    from Veraval, Gujarat
                    Oct 29, 2018
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                    Address: Junagadh, Gujarat, 362720

                    Sir mera reafond abhi tak nahi aaya aaj 25din ho gaye aap ke customer care par phone bhi nahi lagta ixigo compony fraud karti he chor he javab reaplay bhi nahi kartti aur company ne email kiya tha 5 to 7day reafond you paymen in your account but aaj 25 din ho gaya abhi tak payment account me aaya nahi he aur company ki taraf se koi javab nahi de raha he.
                    Ixigo customer support has been notified about the posted complaint.
                    View replies
                    Dear sir, The train ticket amount from pune to Bhubaneswar(11019, konark exp) Rs 661 has deducted on 21/10/18 for resv tkt dt14/02/19.order id_ixitr[protected].msg arrived that deducted money will refund in my acc with in 5days.but till now that amount not refund.please refund as soon as possible.Thank you
                    Reply
                    Sir
                    I cancel my flight ticket but i have not receive refund amount rs 399

                    My PNR no - JG6KMT

                    NAME - ms sarita ms
                    Reply
                    Booking Id: IXITR[protected]
                    Train Name: BANGALORE EXP
                    Date of Journey:[protected] still not yet get refund..
                    Reply
                    RK Jaanu's reply, Oct 22, 2018
                    train no 12785
                    RK Jaanu's reply, Oct 22, 2018
                    train no 13785
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                      S
                      Shauree
                      from Vadodara, Gujarat
                      Oct 24, 2018
                      Resolved
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                      Resolved

                      booking status as pending

                      Website: www.ixigo.com

                      I booked a ticket from bangalore to mumbai at 11:30 am today and it’s booking status is showing as pending even though my payment has been successful and my ixigo money has been deducted too. I got a message from ixigo saying that my booking status will be confirmed till 3 pm today, but yet there has been no change in the booking status and it still shows as pending. Kindly resolve this issue by either refunding me my entire money...
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                      ersantosh2008
                      from Mahasamund, Chhattisgarh
                      Oct 24, 2018
                      Resolved
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                      Resolved

                      I have booked 2 tickets through ixigo app, that i want cancel the tickets but there is no cancel option in this app so, please let me know how to cancelled. I request you again and again please provide me a way to process the matter.
                      This is not fair at all. I am not getting any support from ixigo. The customer care numbers are not in use. Also no one is replying my mail which i have sent asking for the option of tickets cancellation.
                      Nov 29, 2018
                      Complaint marked as Resolved 
                      Ixigo customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 25, 2018
                      Ixigo Customer Care's response                       Hi Santosh,

                      Greetings from ixigo

                      We understand that your query is regarding Trip Id IXITR[protected]. We tried calling you up but could not connect. However, we can see that you were able to cancel the ticket successfully. For any further queries, please write to us at [protected]@ixigo.com.

                      Thanks for your cooperation!

                      Regards,
                      Team ixigo
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                        A
                        Anwarahammed
                        from Bengaluru, Karnataka
                        Oct 23, 2018
                        Resolved
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                        Address: 621108

                        I have booked a ticket from bangalore to salem. My name is ahammed.
                        Everything thing went good i had paid money finally i forgot the password to n ixigo app.. I pressed the forgot option.
                        Again i try to go it shows transaction expired. Its shoin booking pending please tell me how to book.. Please reply for my complaint immediately or else i can't go to my hometown.
                        Nov 24, 2018
                        Complaint marked as Resolved 
                        Ixigo customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 24, 2018
                        Ixigo Customer Care's response                         Hi,

                        Greetings from ixigo

                        We could not find your booking details from the given information. However, please be assured that your amount is completely safe & will be auto-refunded within 5 days if ticket is not issued. Kindly share the Trip Id with us at [protected]@ixigo.com so that we can address your concern quickly.

                        We're looking forward to hear from you.

                        Regards,
                        Team ixigo
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                          P
                          pooja hardaha
                          from Bengaluru, Karnataka
                          Oct 22, 2018
                          Resolved
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                          Resolved

                          Address: Bangalore, Karnataka

                          I just paid for the flight from bengaluru to nagpur from ixigo app for the day November2ed indigo airlines at 2.25pm and paid through netbanking. the payment was successful and amount was debited from my account but i didn’t get any confirmation of the ticket nor the ticket pass, I dont know what wrong happened in the following process and
                          Please look in to the issue and resolve it as soon as possible...
                          Nov 28, 2018
                          Complaint marked as Resolved 
                          Ixigo customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 24, 2018
                          Ixigo Customer Care's response                           Hi Pooja,

                          Greetings from ixigo

                          We understand that your concern is regarding booking done via Cheapticket. We have escalated your concern to the service provider & it will be resolved within 24 hours. Be assured, your amount is completely safe and will be fully refunded if ticket was not issued.

                          Thanks for your cooperation!

                          Regards,
                          Team ixigo
                          Mar 01, 2019
                          Updated by pooja hardaha                           what's status plz reslove this problem soon.i m too much tense
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                            R
                            raashid rahim
                            from Adur, Kerala
                            Oct 21, 2018
                            Resolved
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                            Resolved

                            I had booked tickets from qln-ltt on oct 3 two times, rs.1402/-money has deducted from my account and my booking got failed, so they said that your money will get refund within 6 days and its almost 17 days has over till now i didn't get my money refunded back.. Please do something.. I'm out of money..! So i kindly request you to refund my money back.. Thank you
                            Nov 25, 2018
                            Complaint marked as Resolved 
                            Ixigo customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 24, 2018
                            Ixigo Customer Care's response                             Hi Raashid,

                            Greetings from ixigo

                            We wish to inform you that full amount has been already refunded to your bank on 4th Oct and complete refund details along with refund reference number have been shared with you over e-mail. We'd request you to please check your bank statement once as some banks don't notify via sms when refund is credited.

                            Thanks for your cooperation!

                            Regards,
                            Team ixigo
                            View replies
                            Dear sir
                            one time extra debit 1071 rs from my account.
                            Reply
                            k nageshwar rao's reply, Oct 16, 2018
                            dear sir
                            one time extra debit 1071 rs from my account.
                            Dear ixigo
                            I'm booking a ticket @5 October 2018
                            For network problem not booked a ticket but amount as been paid
                            Transaction id:ixi-1TDBM3IXEO4M09C7FI-1
                            Reference id:[protected]
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                              Shivarajgowda
                              from Bhopal, Madhya Pradesh
                              Oct 20, 2018
                              Resolved
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                              Resolved

                              Address: Indore, Madhya Pradesh, 452012

                              I booked air ticket from indore to bangalore through ixigo. I cancelled ticket due to some reason. I asked for refund money i didn't get any refund amount. My paid amount is ars 3002. I called for refund money they r saying that it's not refundable while booking there is no instructions given for non refundable. Please receive my complaint and help me refund my amount. Ticket attached in the copy
                              Nov 29, 2018
                              Complaint marked as Resolved 
                              Ixigo customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 24, 2018
                              Ixigo Customer Care's response                               Hi Shivaraju,

                              Greetings from ixigo

                              We understand your concern regarding refund and regret the inconvenience caused. However, we wish to inform you that refund is processed by the service provider you book through after levying cancellation charges. The cancellation charges are always shown before the cancellation and a ticket is cancelled only after your confirmation. Please be informed that ixigo doesn't charge any fee for either booking or cancellation and your payment directly happens on the service provider selected by you. We seek your understanding in this regard. We'd request you to please call on[protected] for any further queries.

                              Thanks for your cooperation!

                              Regards,
                              Team ixigo
                              View replies
                              Dear sir/medam,

                              Today I will try to booking ticket, that process got cancelled after payment so please refund my amount.
                              Reply
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                                J
                                Jatinder Jeet
                                from Sirhind, Punjab
                                Oct 18, 2018
                                Resolved
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                                Address: 160059

                                Please sir help me that my rail booking is unsucessful at date 5/10/18 but 1370 rupees deduct from my account.. Ixigo send me message on date 11/10/18 that my refund is issue and refund credit on your account in 72 hours but till 18/10/18 date my refund has nor credit in my account.. So please help me in this issue i m also check my bank statement...
                                Nov 29, 2018
                                Complaint marked as Resolved 
                                Ixigo customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 24, 2018
                                Ixigo Customer Care's response                                 Hi Jatinder,

                                Greetings from ixigo

                                We wish to inform you that refund is already processed to your bank and ARN (Acquired Reference Number) is the sufficient proof of same. If there is a delay from bank side to settle the amount then please raise a complaint with bank's nodal officer against shared ARN for retrieval of funds. Be assured, there is no formality pending from our side.

                                Thanks for your cooperation!

                                Regards,
                                Team ixigo
                                View replies
                                I have booked and cancelled the train on 2/10/2018 itself with u. U have sent an email that u will refund the amount with in 5-7 working days. But till date I am not received the refund amount from u. My PNR booking nos. [protected], [protected], [protected] & [protected]. Kindly refund the total amount of Rs.1960/- immediately. Thank u
                                P.Murugavel
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                                My bus booking failed money was deducted refund my money and I cut train ticket it's also failed please refund my money as soon as possible.
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                                  S
                                  sai siva Nagella
                                  from Hyderabad, Telangana
                                  Oct 18, 2018
                                  Resolved
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                                  Address: Gurgaon, Haryana
                                  Website: www.ixigo.com

                                  I booked a ticket from warangal to bargarh on 22 september.The amount has been debited. I forgot my irctc password, so i was unable to book the ticket. The refund process initiated on 23 september and told it will be credited by 28. I didnot get refund and i complained to ixigo it didnot respond .my payment id EQFHUZ3EEWIPMB1BC and transaction id:IXITR[protected]
                                  Nov 24, 2018
                                  Complaint marked as Resolved 
                                  Ixigo customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 24, 2018
                                  Ixigo Customer Care's response                                   Hi,

                                  Greetings from ixigo

                                  We wish to inform you that refund is already processed to your bank and complete refund transaction details have been shared with you over e-mail. Kindly check your bank statement as some banks don't notify via sms when refund is credited. For any assistance, you can write to us at [protected]@ixigo.com.

                                  Thanks for your cooperation!

                                  Regards,
                                  Team ixigo
                                  View replies
                                  Booking Id: IXITR[protected]
                                  Train Name: BANGALORE EXP
                                  Date of Journey:[protected]
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                                  I have booked five (5) tickets from your site from Amritsar to Ambala cantt for 16 /10/18 but it shows booking successful not seat nos..not allotted so make refunds RS. 566.45 to my account pls.
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                                    M
                                    muralikrishna s4u
                                    from Kodungallur, Kerala
                                    Oct 18, 2018
                                    Resolved
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                                    Address: Palakkad, Kerala, 678001

                                    While booking the ticket to palakkad to chennai in ixigo app, the amount has been taken successfully by the ixigo. And i forget the password finally. I trying new password by forget password option.ixigo send the new password aftr 5 min when the transaction session expire out.now the booking status is pending.my money is lost.i dont seen any relogin and complete booking using same order id /payment id ..pls help me.how to complete booking again? otherwise refund me immediately.
                                    Nov 29, 2018
                                    Complaint marked as Resolved 
                                    Ixigo customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 24, 2018
                                    Ixigo Customer Care's response                                     Hi Murali,

                                    Greetings from ixigo

                                    We can see that you were able to re-book ticket successfully with same amount. Hence, we hope your query is resolved.

                                    For any assistance, you can write to us at [protected]@ixigo.com

                                    Regards,
                                    Team ixigo
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                                      A
                                      Alagarraj sundararaj
                                      from Bengaluru, Karnataka
                                      Oct 17, 2018
                                      Resolved
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                                      Address: 601201
                                      Website: [email protected]

                                      While booking the ticket in ixigo app, the amount has been taken successfully by the ixigo. And i forget the password finally. So the booking cancelled and money has been deduced. While trying for a password i deduced my money three times.in the ixigo app they said that money will refunded 17th oct. But today is 17th. The money had not yet refunded. This is the money where i want to pay exam fees. Please help me sir,
                                      And my booking id is
                                      Ixitr[protected]
                                      Ixitr[protected]
                                      Ixitr[protected]
                                      Nov 24, 2018
                                      Complaint marked as Resolved 
                                      Ixigo customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 24, 2018
                                      Ixigo Customer Care's response                                       Hi Alagar Raj,

                                      Greetings from ixigo

                                      We wish to inform you that refunds have been already processed to your bank and complete transaction details have been shared over e-mail. Kindly check your bank statement once as some banks don't notify via sms when refund is credited.

                                      Thanks for your cooperation!

                                      Regards,
                                      Team ixigo
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