Ixigo Complaints & Reviews

I booked a train ticket on 1 novem and i transact the money 2488 but its showss failed and they say that the money will refund to u with in 5 days but today is 13th of november so plzz take a action on them!!! Trip id: IXITR[protected]
My email id is [protected]@gmail.com
They have given a date of 8 november but till now i have not got my refund

Hello my name is dr kishore m s. I had booked a indigo flight ticket via ixigo and cheap ticket, for 4 persons (Raipur to bangalore, booking id 9256405) ticket was non refundable. Few days later i wanted to check if partial cancellation for one person was possible. I visited my bookings page and clicked on cancel, thinking next page would give me details, as it is the usual feature in almost all online apps. Soon after i returned to main page thinking i'll contact customer care. Whereas my whole ticket got cancelled with a refund of just rs. 1200 (Approx). I accidentally came to know about this cancellation only a week later via mail. My complaint is that booking got cancelled in just one step without giving details of the cancellation. So i demand a re booking of my tickets or a refund. Clear trip and indigo airlines blame ixigo saying it is their app through which ticket was cancelled. Ixigo official said i need to give proof that it got cancelled in just one step.
For which ill have to book one more ticket and cancel it and record it, incurring loss of some more money. Requesting help and refund in this matter.
Contact : [protected]

I don't know what happening i book ticket vadodara to ajmer from ixigo they said me it take 40 minute now 9 hours gone my money stuck u don't customer executive number also i mailing continues i did not get any reply what kind of app is this i want my money back my transaction id is ixitr[protected] i don't want to make ticket from your app i want money back... Plzzzz

Dear Team

Highly dissatisfied from the services. I had booked ticket through ixigo with booking id 7586507 from Mum to del, upon arrival of airport I was told by vistara that my flight was preponed, to which I did not received any indication rather there was continuous notification on my flight at right time 9:55
I have those print screens also of my phone

Because of this nusance vistara gave me new ticket of next day morning flight. Because of this mistake of Vistara and IXIGO It’s me who is suffering and bound to spend my Diwali night here in Airport, I am also going to miss my further flight from Delhi to Chandigarh. I was going home to spend my Diwali with my family and you guys have screwed up all this.

It’s me who’s loosing time of my holiday
Paying extra heavy cost for further travel to Chandigarh.

Please let me know what’s my fault when you guys were continuously sending me notification that flight is on time.

Why will I check mail to which Vistara is claiming that they have done.
Although I am unable to locate that e mail even. You can see from attachments also that your notifications are telling that flight is at right time 9:55.

Please bear this loss on your account or I may have to put this to consumer redrsal. Why should I pay on account of mistake of ixigo or vistara.

Compensate me on account of my flight cost, my night stay I. Airport, loss of my holiday and mental agony suffered by me.

I won’t spare unless you resolve my issue.

Amandeep Chug
[protected]

Dear sir,

I have been regularly booking irctc tickets through your esteemed app.

Today i booked a ticked for krishnarajapuram to aluva through your app and successfully made the payment.

However at the time of logging into irctc credentials the transaction did not go through successfully.

The transaction history in your app shows "payment successful booking pending".

Order id: ixitr[protected]date: 07th nov 2018

Can you please help?

Best regards

Its showing pendind status, i have no ticket and money has been deducted, so either give me ticket or cancel my ticket and refund me my money so that i cab make a fresh booking,,, it is urgent for exam

Order id : ixitr[protected]
S200ej24uv63kt4fh

Payment id pos payust[protected] txn#[protected]. By sbi card, on 6th nov 2018 around 12:38,, kindly update ticket or return money

Dear ixigo,

Kindly find the detailed bank statement and refund the amount at the earliest.
Travelled - once
Rs.127/ deducted -4 times
Refunded - only once

Txn date value date description ref no./cheque no. Debit credit
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.00
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.49
14-oct-18 14-oct-18 by debit card-sbipg[protected]www.ixigo.com gurgaon — 127.49
14-oct-18 14-oct-18 by debit card-othpg[protected]www ixigo com gurgaon — 127.49
14-oct-18 14-oct-18 by transfer - sbipg[protected]www.ixigo.com gurgaon — transfer from[protected] 127.49

Sir, there is a deduction of rs. 582.49 from my bank (Bank of india) through upi id:[protected]Txn id: axi9110000123583743991541871725538), my train ticket didn't get confirmation due to some error. Kindly initiate the refund for the same. I booked the ticket from rourkela station to bhubaneswar railway station in the intercity express. Please solve my issue

I booked my flight ticket with ixigo for 17 nov from varanasi to mumbai on 1st nov.
Trip id :[protected].
Ixigo claim that ixigo money will be credited with 24 hours of booking but not credited my ixigo money in my wallet for that booking.
Booked flight is indigo pnr : gb44sv (By yatra)

Please look in this matter and credit my ixigo money in my wallet so that i can plan my next trip.

I was trying to book train tickets by ixigo. But my account was debited thrice. Amounting to1122.49+1102.49+1122.49.in this matter i was contacting customer care services today morning.. But could not contact. But after some time somebody posed as customer care representative and told about my problems and told the exact amount of my debit
He told it will be credited directly to your account. His phone number is [protected]. He has fraudulently wihdrawn 50000+50000 from my account

I booked 2 tickets from ahmadabad to rajkot for 2nd nov, 2018 & rajkot to mumbai central both the bookings were in duronto express, payment id 1. (Qg9raxhaoclqx2xjn) rs 1, 384. & 2. (Qgb5x26s8bt856x6b) rs.1, 746. I booked both the tickets on 31st oct at about 1830hrs, but its been quite a few hours that there has been no status generated and payment has been made successfully. I am not able to book my ticket now as it is an urgent requirement. Please do the needful and refund my amount as soon as possible.
Its been almost 15 hrs till now and the booking is still pending.

Sir mene 6/10 ki tarikh me ticket book karvaya tha lekin book nahi huva tha aur mere account me se 1170 rs less ho gaya tha jo aaj tak reafond nahi huva aur mene 3 time complain kiya aap ki compani ki taraf se koi bhi reasponce nahi mil raha jab aap sarvice nahi de sakte to public ko kyu chutiya banate ho bank me complain karte he to bank vale ixigo company ka contect karne ko bolte he hum log kaha jaye.

I have booked flight ticket from ixigo and cancelled it but I have not received the money back. There is no customer care support via phone and when I send them email, they don't even respond.i have already send them so many emails but no response from their side.

The booking details is as below
Flight ticket from Bangalore to Kolkata having PNR no WH7C3D.

Please take some legal action against them and help me in getting my refund asap.

On 30-11-18 i booked ticket from barhni to panvel i proceeded to the payment but after my money deducted from my account i didn't receive any ticket ixigo app redirected me to its home screen please provide me refund you are not even concern regarding your customers problem was it my fault that i trusted your application i have seen many complains of yours plz provide refund..

My number is : [protected]
Email i’d : [protected]@gmail.com

Dear sir
I am booking both train in same date 23/10/2018 both train are waiting list chat will done.

But one train money will be return and one money not return.

I asking when money will be reback in my account.

Karim, your kharagpur jn (Kgp) - vizianagaram jn (Vzm) train booking is confirmed.
Pnr: [protected]
Booking id: ixitr[protected]
View your trip here: https://ixtr.app.link/s76zScDefR
For any queries please write to [protected]@ixigo.com.

Karim, your kharagpur jn (Kgp) - vizianagaram jn (Vzm) train booking is confirmed.
Pnr: [protected]
Booking id: ixitr[protected]
View your trip here: https://ixtr.app.link/ikyMRnWjfR
For any queries please write to [protected]@ixigo.com.

Regards
Shaik karim
[protected]

I paid for my tickets from mumbai to ratnagiri for train number 11085 my payment was successful but then it showed that my request is pending... And that. I should wait for 40 mins... But after that still it is pending... My payment is done but no tickets... Plzz help asap.. It also says i should not re-book in case of double reservation may happen
...

Hi i canceled my train 6th of september n till now i have not got my refund... I want to knw will i get my money back or i jus have to wait? I booked n canceled coz of some issues... So i want my money refund as soon as possible... Coz there it’s written my money will be refunded in 10 working days but it’s been more then a month n yet i’ve not got my money back so plzz make it soon as possible :)
My booking id is — ixitr[protected]

I have made a payment towards 4 ticket booking from Goa to Kochi on 28th Dec from ixigo.com
With email id - [protected]@gmail.com
Booking is for the following passenger
1)REES WHARTON
2)Rehana JAWADWALA
3)Alice JAWADWALA WHARTON
4)Layla JAWADWALA WHARTON
However I did'nt receive any details for my tickets. I have payment slips and bank statements.

Sir I had paid 1402/- to ixigo for railway reservation on 18th October and 22th October but unfortunately my ticket couldn't confirm per each time I paid 701/-
They said they had refund to bank but it didn't reflect in my account still I didn't get
My account no is.[protected]
Name Shailesh Raju Suryawanshi
Village name is Jajan mugali tq basavkalyan dist bidar DOB 05/ 09/2000

Am shrutika shrivastava, i had tried to book a train ticket between jabalpur to pune on 9th october 2018 bearing booking id ixit (Ixitr[protected]) i made transaction1366 rs. Deducted from my debit card account but i didn't get a ticket. So, i have made the ticket from a different site. As it is already 3 days passed but i didn't get my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo will respond quickly...