Ixigo Complaints & Reviews

Am kabiraj nayak, i had tried to book a train ticket between koraput to jharsuguda on 10th december 2017 bearing booking id ixitr[protected], but as i made transaction 948 rs. Deducted from my debit card account but i didn't get a ticket. So, i have made the ticket from a different site. As it is already 3 days passed but i didn't get my cash refund... I regret to state that this kind of problems should be resolved within 24hours. Hope ixigo...

I have booked 2 tickets from Ayodhya to Bhagalpur dated 6.01.2017 . I hi forget password and my money is debited but ticket not issued . Pls return my money at earliest
Sir ixigo have many problems due to we people are suffering if ticket is not booked refund should be within 3 days . But unfortunately I am feeling sad . I have done payment by credit card .hence personal request to look into the matter and give me reply
br...

I booked a ticket for varanasi to sharjah. 1500 rs cashback offer including. After booking they returned 1500 rs ixigo money. Which can not be transferable in to account. Ixigo money has a time limit for 6 monts.in case if do not plan or book then it collapse. It is complete cheating to customer.

Why these type of problems occurs. If someone do take actions then it happens regularly....

Today i am booking ticket but ticket was not booked. My paments duduct two times my debet card l amount rs 674 one times (Train dharbhnga express, booking from lokmanyatilak to chhapra) and 660 one times (Train chhapra express, booking from lokmayatilak to siwan) total amount 1334 today booking date[protected] please refund my money immediately because i am facing so many problem to go outside state thank you.

Lokmanyatilak...

My paments duduct four times my debet card l amount rs 2161 three times and 808 one times total amount rs 7294 date 29_11 2017 train deharadun express booking from delhi to vodadora my acount no [protected] please refund my money immediately because i am facing so many problem to go outside state thank you my boking id ixitr[protected] next ixitr[protected] next [protected] next [protected] thank you...

I booked a flight from jaipur to hyderabad through ixigo (Go air airlines) on 25th november for 4588inr. First of all i booked a refundable ticket so i should get all the principal amount except taxes but the company is giving me just 1138inr and when i called them regarding the same they started telling that it’s policy of the airlines etc etc. They should not fool the customer on the first place and secondly i haven’t received my cashback...

I have booked two flight tickets separately from pune to delhi
For booking id [protected] i have received cash back for irn 444
But for booking id [protected] i have not received cash back.
Now i am taking follow up for the same with ixigo team, what i am getting in reply that they doesn't found any booking id [protected] even though i have sent them the tickets as well as invoice copy then also i get same reply from them...

Yesterday itried to book the ticket from chapra to chandigarh on 2.1.2018, bu debit card of syndicate bank,
I tried to ge pnr no of the dibrugah-chandigarh express in the name of atulya anubhav 19years, i tried to get pnr but could not get. I thought booking was not done but after three times tried butcould not be succeeded but from my bank account amount was deducted, it means total rs1545.00was deducted from that account. No.[protected]...

Dear ixigo

I have a booked ola cab through your app and ixigo app was showing the correct address but the ola have different address. Ola driver drop me at wrong location and treat me very badly while i was telling him to drop me at right location.

Date 20.11.2017 time 10.11 am.

I have proof of your app was showing the right location detail....

I booked a 3ac train ticket for my journey from ernakulam south to bangalore city leaving station on 18/11/2017 through ixigo site which then redirected me to the irctc site. I am a senior citizen and have opted for concession as per rules. Due to unforeseen circumstances i am unable to undertake my journey tomorrow. The pnr number of my ticket is [protected]. When i tried to cancel the ticket on irctc site a message is reflecting that this...

Hi team,

I had booked two tickets with ixigo, using a new code for rs. 750 and another code for rs. 500. However, still there is no amount credited within my ixigo money wallet.

I have written to [protected]@ixigo.com several times, submitted a feedback request to contact me as well but still there is no response from your side.
I want to book another ticket for which i need ixigo money as soon as possible.br...

Provided with a cash back code on 2 11 2017 with expiry date as 31 12 2017. But surprisingly when i use the code system says it is an expired code. Taken up immediately with Ixigo by email and was informed that the code expired on 31.10.2017. How come expired code can be sent subsequent to the expiry date. Code was sent on 02.11.2017 with old expiry date but the communication contained a future expiry date. This came to light when i used...

Hi team,

I have booked a flight from ixigo mobile application as a new user with"new750" coupon code to get an eligible cashback of rs 750 as ixigo money in 48 hrs after booking confirmation.

I have not received cashback money in my account yet.

Below are may details,

6e681 indigotrip id: emt28806121 | pnr: rfw65a
Punebengaluru
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15 dec, fri |...

I booked a flight ticket in ixigo with pnr hyz4z.. The flight was rescheduled by airline and i was assured by air india for cancellation with full refund.
I also got the message of full refund from airindia and cleartrip.

Ixigo booked ticket via cleartrip and cleartrip said refund will be credited to ixigo.. How can i get it back.. How long it will take.. How it will be given to me.. Please help me regarding this...

Dear sir/madam,

Myself sandeep patil, i have been charged for my flight booking but haven't received a booking confirmation or any refunds. Today i book flight for 3 persons new delhi to pune

My id is [protected]@gmail.com please refund my amount. Any queries please reply this mail id ([protected]@gmail.com) only.

Ixigo id - [protected]@gmail.com
Mobile no - [protected] /...

My money deducted from my bank but ixigo not booked my ticket i already sent the feedback and mails but no reply till now.
Details:
Mob. [protected]
Ticket partner : go air
Doj : 23 nov 2017
Name : asharam bidiyasar
Kindly check the status and book the ticket or else get back my refund so that i can book my ticket from other source. Please dont make a fraud by not booking the tickets of customers and...

I have booked a ticket for bangalire to visakhapatnam but ince the booking got conformed the sectors got changed (Source and destination got swped) i have booked it in ixigo and the agency is sastiticket and the airlines is air asia. I have been trying to reach them from the second the ticket got confirmed. Airlanes and sastitrip both are saying to contact ixigo its not our mistake. Ixigo dont even have a customer care number. Please help...

I am girija and i have booked a ticket in ixigo on 18 october 2017 from vizag to hyderabad with pnr number bbtdsz but after that i exchanged source and destination and booked another ticket from hyderabad to vizag on same day after cancelling the previous ticket, indigo has already processed the refund but ixigo did not send me further. It was booked on 18 th october and the second ticket was booked after consulting the indigo airlines who...

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details Name - Devendra Malviya.. and email - gaurav.[protected]@gmail.com... THE amount was deducted but the booking is not done... Kindly help me out asap to refund my money The booking ID is PRL05182367... Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap...

Hi,

My ixigo trip id is prl04ttxhyk
Pnr - cbg3ym

I have cancelled the tickets almost 20 days back and the refund has not been credited yet. I spoke to indigo and to my surprise indigo has already credited the amount to ixigo within a week time, since indigo has reversed the amount back to ixigo, i dnt understand why ixigo is taking such long to process the refund. Its the worst company i have ever dealt...