Ixigo Complaints & Reviews

I booked ticket from vskp to ngp as on 24 th dec 2017 i want to cancel my ticket as i got tickets for earlier date i tried calling customer care also but phone number is invaldi i mailed also.
I want to cancel my ticket but app is not showing any option for cancellations. Please provide support as soon as possible.

I have booked ticket from Sangrur to Jaipur but my IRCTC password was wrong so processing stopped... There was a pop up that money will be refunded ..so I want to know by how much time my money will be refunded.

I booked train ticket from bangalore to goa my money of 1980 got deducted and didnt recieve ticket staus is showing failed, i want money as soon as possible to book other ticket

Hi I'm pramod kumavat I do reservation BSL to KYN but my ticket cancel but my money not refund MY pnr no [protected]

Hey ! My name is abhishek yadav i have booked train ti ket from agra cant to chennai nd my money was cut my account but seat is not booked so i want to know how much time my money will be refund

Today i have booked a train ticket agra cant to chennai my money cut my account but seat is not confirmed and ixigo app say payment successfuly but booking is pending so i want to know what is the update final status

Today i have booked a train ticket order id is IXITR[protected] this is the order id so pls snd the final status for update what do i am...

Sir booked today 4 seats for CNB to Meerut city.
I cancelled it today 12.6.18 but I not received my refund.plese help
Refund my cash

Ankit yadav
My money is not refunded please refund it
My ticket booking on 25 may from merta city to bhopal 860 rupees

I am Ankit yadav
My money is not refund please refund it
My booking date is 25 may from merta city to bhopal 860 rupees
Please refund sir

I had booked my train tickets from Khammam (KMT ) to Tirupathi but that are pending but i want tickets today and mailed to respected mails to this company no responds...so please refund my money to bank account

I had booked my train tickets from Khammam (KMT ) to Tirupathi but that are pending but i want tickets today and mailed to respected mails to this company no responds...so please refund my money to bank account

I booked ticket from Duvvada to Bam as on 25th jun, 2018. After the chart prepare my booking was in RLWL so the ticket cancelled,
Nd i receive a message that Amt will be refunded in your a/c with in 3-4 days, but the money is not refunded yet, plz do it fast

Sir I have booked 2seats for Mysore to gulbarga city two times payment but confirm seat tickets.
I cancelled it 17/07/18 but I not received my refund.plese help
Refund my cash

Hi I am aman gupta

I book ticket delhi to sainager

Order ID IXITR [protected] please refund money

Hi I am aman gupta

I book ticket delhi to sainager

Order ID IXITR [protected] please refund money

Hi sir
I have booked ticket from delhi to sainager
But my irctc password was wrong so prossing stopped there was a pop up That money will be refunded
Please refund 2377 rupes

I had booked a ticket from Visakhapatnam to tanuku but in between transactions got distracted in such a way that money was transferred from my account but in return it shows booking was failed please I request you to refund my money back into my account

Payment I’d DVGBUBPNEDO9GC1RO
SDAH-DDU
12987 SDAH-AJMER EXP
ORDER ID-IXITR [protected]
10:10pm 19.09.2018
Booking field
Payment debits ₹1472
Please refund me

Payment I’d DVEO2W4UHG6K6JVW
Sdah-Ajmer Exp 12987
Sdah-DDU
Order I’d ixitr [protected]
10:10pm 19.09.2018
Please my refunds ₹ 391
Booking field
Mera paisa cut gaya refunds process bta rha ha please refund me
Sent from my iPhone

2nd time I well we try at but same problem panding

Maine tkt book kiya the par ac se paisa deducted ho gaya aur prosses failed ho gaya

Aravindhan, sir i get this below message from your app while. I cancelled my ticket on 19.10 2018... Bt i have not got my money yet... Pls consider it...

Rupees doesn't refunded in my bank account

I booked train booked train ticket from bangalore to goa my money of 519 got deducted and didnt recieve ticket staus is showing failed, i want money as soon as possible to book other ticket

booked train ticket from bangalore to goa my money of 519 got deducted and didnt recieve ticket staus is showing failed, i want money as soon as possible to book other ticket

This is Debohuti Dass. Tried to book 3 tickets from chennai central MAS to howrah in howrah for 05/04/2019 . In the whole process Rs 2023 was deducted from my bank account but booking wasn't complete. I want my money refund as soon as possible. It was done on 09/02/2019

Hi
I had booked four train tickets Sibsagar town (SRTN) to Guwahati (Ghy) it's payment is successful of 1564.78/- but booking is still pending. Now I need to cancel this trip and refund the money.

I am booking Dt[protected] train tickets of PNR No.[protected] & [protected].
But that tickts in one passinger is before the cancilled, So money is not refund on this time.
Cancilation ID No[protected]---Rs.1080/- + 2nd Cancilation ID No [protected],
Money is not refund of the today
Yours Faithfully
tripuramallu Sambasiva rao
[protected]@gmail.com,
M.No.[protected]

My refund amount for the ticket attached is still awaited evan after 14 days.pl resolve this issue.

My refund of IRS 1599.67 is still awaited against the ticket attached herewith .pl resolve this issue at the earliest.

Still i did not received my refund ofRs1599.67 of the ticket attached here with.Iam not understanding why the refund of IRS 1599.67 is not being credited in my account.pl resolve this at the earliest .

I had booked a ticket from Mumbai Lokmanyatilak to Lucknow Aishbagh but in between transactions got distracted in such a way that money was transferred from my account but in return it shows booking was failed please I request you to refund my money back into my account..

Sir, 24april2019 booked two trains but both trains ticket not confirmed but amount can deduct from my account so i request to refund my money to ixigo

I have train ticket cancelled but amount didn't received (erode to manthralayam) and (manthralayam to erode).

I was book a ticket from jeur to Hyderabad. My user id is tushj3110 and ticket is rs 250. Book at 24th April but no refund of money till 7th May.Apps give massage as show in below:

I am Deepak and I booked a ticket of 5 passengers through ixigo on 7th june for 23rd june from Agra cantt to visakhapatnam.I cancelled the ticket due to some reason and it has been 4 days The app showing the refund is processed and I didnt get the refund yet

so plzz, I request you to refund my money back as soon as possible

Not get my refund ..5 days completed ...gave my money back otherwise I used to complain against u

Not get my refund ..5 days completed ...gave my money back otherwise I used to complain against u

I booked my ticket from Kanpur to manmad and I not get my refund back...5 days completed but I not get my refund ..so before I take any action get my money back

Refund my money
1.4060rupees station NJP to new delhi booking date is 28 oct

Train ticket booking failed on 21th oct and account deducted. Pls refund my account as soon as possible. Booking id details mentioned on images

I had done my booking bt coz i forgot my password it could not complete twice I had done bt when I call u ppl u say it's refunded ask the bank ppl bt bank ppl sat ask u ppl it's not refunded
I m not an big business woman so that I could leave my 2000 as it's a big amount for college students.
Please contact me

I was booking my ticket from danapur to pune but payment was successfull but ticket had not booked. I tried two times but payment was successfull and my ticket was not booked
Plz refund my money

Today I was booking my ticket from danapur to pune and payment was successfull but ticket was not booked. I tried two times but payment was successfull and ticket was not booked.
Price 489+489
Plz refund my money

I had booked a train ticket vide PNR [protected] and ixigo booking id IXITR[protected] but am unable to open my ticket in my ixigo id or have an option to cancel it. The date of journey is day after tomorrow. Please help me in timely canceling the ticket to avoid cancellation penalty

I have tried to book ticket from ghy to new delhi on 8 Jan, 18, but due to some technical reason it failed and my money is deducted from my bank account.
Please kindly refund my money
Trip id-IXTR[protected]

I booked a flight ticket from Vizag to Banglore ..2249 has been deducted from my account and ticket was not booked .It has been one week and still I didn't get my refund back

Dear sir,
I have two times booked rail tickets but every time booking has failed and debited money in my credit account of axis Bank.
Booking details attached as below.
User Id- kanchiyede
Mob no - [protected]
Account no - [protected]
So please help for refund money process

I had booked a flight ticket from blr to amd on 4th december 2017 using ixigo.As per the ixigo terms, cashback of Rs 500 should be received within 48hrs once the ticket is booked.But unfortunately i did not received it yet.Please make sure that i receive cashback as soon as possible.
FYI:TRIP ID:[protected]

Hi,

Greetings from ixigo

We'd like to inform you that sometimes due to network issue, transaction doesn't go through successfully. In such instances, if amount is charged, it is auto-refunded to your account in 5-10 working days depending on your bank.

For any assistance, you can easily reach out to us at [protected]@ixigo.com.

Thanks for your cooperation!

Regards,

Team ixigo

Dear. Sir i am bookd a sleepar train ticket from fakiragram jn to Vadodara jn date 3 december 2017 my ticket is cancelled but my refund on this time is not deposit in my accounts plz help me and deposit my refund in my accounts my ticket PNR [protected] my mobile no is [protected]

Hi,

Greetings from ixigo

We'd like to inform you that sometimes due to network issue, transaction doesn't go through successfully. In such instances, if amount is charged, it is auto-refunded to your account in 5-10 working days depending on your bank.

For any assistance, you can easily reach out to us at [protected]@ixigo.com.

Thanks for your cooperation!

Regards,

Team ixigo

On 09/12/17 I was booking ticket on ixigo but same time amount was deducted but I didn’t get the ticket details kindly please take further action .

On March 26th, my account was cut 1120 rupees, .due to the absence of a farakka ticket booking from delhi. The money was not to be returned in 5 days in my account. It's been 5 days since my money was not returned, please send my money to my account very soon.

I wanted to book my train ticket from kolkata to bolpur . After making the payment from debit card, it showed that some problem occurred. I didn't get my ticket and also Rs 725 transaction was done.
IXIGO should look upon this matter and respond me as soon as possible.

My train ticket booking failed on 1st june but till 8th June I did't get my refund. So plz send my cash asap.

Hi,

Greetings from ixigo

We'd like to inform you that ixigo money is the best travel currency as it can be used hundred per cent on your next booking to avail instant discount. There are no restrictiosn on the booking amount and you can earn/redeem ixigo money any number of times a month. ixigo money is credited in 48 hours of booking confirmation unlike 30 days time of citrus cashback. Also, we clearly show all the terms during the booking so that you can check before the payment. Kindly write to us at [protected]@ixigo.com for any assistance.

Thanks for your cooperation!

Regards,

Team ixigo

Dear Ram,

Greetings from ixigo

Thank you for writing to us. Please be assured that your amount will be auto-refunded in 3-7 working days if ticket was not generated. For any assistance, you can write to us at [protected]@ixigo.com.

Thanks for your cooperation!

Regards,
Team ixigo

I am booking a ticket on 24 June but the ticket was not book and amount gets deducted from my account at 08:20 AM
TRANSACTION ID :[protected]
Train no. 09041 trip :- Vapi to Jaunpur.

Dear Ram,

Greetings from ixigo

Thank you for writing to us. Please be assured that your amount will be auto-refunded in 3-7 working days if ticket was not generated. For any assistance, you can write to us at [protected]@ixigo.com.

Thanks for your cooperation!

Regards,
Team ixigo

I have booked 2 tickets from Ayodhya to Bhagalpur dated 6.01.2017 . I hi forget password and my money is debited but ticket not issued . Pls return my money at earliest

Navkunj b pandey
[protected]

Hi Ishika,

Greetings from ixigo

We're really sorry for the inconvenience caused however, we'd like to inform you that refundable doesn't mean fully refundable. It means that amount will be refunded after levying airline cancellation charges. You can also confirm the same with airline and can call your service provider Easemytrip on[protected] for any assistance. We'd also like to inform you that ixigo is a travel search engine and we don't charge any fee for booking or cancellation.

Thanks for your cooperation!

Regards,
Team ixigo

I booked flight ticket to Bangalore from Kochi today. the amount got deducted but ticket not issued. its showing some server error. How can I get my money back??

I booked a flight from Bangalore to Nagpur through ixigo (Go air airlines) on 29th Dec, 2017 for Rs.3582. First of all i booked a refundable ticket so i should get all the principal amount except taxes but the company is giving me just Rs.132 and when i called them regarding the same they started telling that it’s policy of the airlines etc etc. They should not fool the customer on the first place and secondly i haven’t received my cashback in my bank account yet which they are showing refunded in the app. Why would i give separate charges to airlines, ixigo and cleartrip when i’ve booked my flight through ixigo.

I booked the tickets because it was showing me refundable, but I think refundable is not there after booking the ticket and when you will cancel it they will give you lollypop.

Please don't try to malke fool peoples. whatever policies are there mention clearly and before booking you have to mention how much amount you will get back if we cancel that ticket.

Money is not refund
Refund amount:5011
Transaction id:890T3SJVUHSM63P3P
reference id:[protected]
Email id:kamalryadav.[protected]@gmail.com

The amount got deducted but ticket not issued money is not refunded. Booking. Id. [protected], & [protected], ref.id[protected]. &[protected],

Dear Sir,
We would like to inform you that refundable means the ticket is refundable after the application of the cancellation charges. Further, your refund has already been processed as per the cancellation charges and you have got the same. Please contact us at our Whatsapp number i.e [protected] so that we can assist you better on the same.

Please refund my money back to my account... I am booked Guwahati to Dimapur.. Three no of train tickets on 23/11/2018 time 7.04 p.m. at no. 15669 Nagaland Express ..
Transaction ID: IXI-2CP4PJ812UOWQG21TL-1
Refund Amount 504.00
Merchant: www.ixigo.com

Hi,

Greetings from ixigo

We're really sorry to hear that you haven't received cashback for your booking. Please be assured that we are working on your concern & cashback will be credited in 7-10 working days. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

Please refund my money for rupees 380 on 05/12/2017. Train booking not complete and money debit our account. Please refund my money today without any delay

Still not get my cashback yet
Team request you to send the transaction id against which cahshback is added to my wallet.

Harsh

Hi,

Greetings from ixigo

We're really sorry to hear that. We'd like to inform you that if ticket has not been issued then your complete amount will be auto-refunded in 5-7 working days depending on your bank. Please be assured that your amount is completely safe. We'd request you to please initiate a fresh booking using a different bank account. For any assistance, you can write to us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,
Team ixigo

Hi Sagar,

Greetings from ixigo

We'd request you to please send a brief query of your concern along with the Booking Id at [protected]@ixigo.com. It will help us to assist you better. It will help us to assist you better.

Thanks for your cooperation!

Regards,
Team ixigo

Dear Raghav,

Greetings from ixigo

As per your telephonic discussion with our team, your ixigo money was credited in 48 hours as promised. We hope your concern is resolved now.

Feel free to reach out at [protected]@ixigo.com for any assistance!

Regards,
Team ixigo

2 time my money has deducted but flight is not booked. actually i eant to booked a ticket between delhi to nagpur in 15 november by ixigo mobile app. and during that 2 time my money has been deducted by ixigo but flight is not booked what can i do