Claimed

Ixigo Complaints & Reviews

www.ixigo.com

3.5

Updated: Jul 4, 2026

Complaints 2448

Resolved

1588

Unresolved

860

Good! Ixigo values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Ixigo step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Ixigo

Having problems with Ixigo?

File a complaint and get it resolved by Ixigo customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Ixigo

Ixigo reviews & complaints page 121

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Pune, Maharashtra, 411033

Hi team,

I have booked a flight from ixigo mobile application as a new user with"new750" coupon code to get an eligible cashback of rs 750 as ixigo money in 48 hrs after booking confirmation.

I have not received cashback money in my account yet.

Below are may details,

6e681 indigotrip id: emt28806121 | pnr: rfw65a
Punebengaluru
Pnqblr

15 dec, fri | 00:451h 25m15 dec, fri | 02:10

Traveller info
Name mr amol zadpe
Class economy
Status confirmed

View replies

Ixigo Customer Care

from Gurugram, Haryana

Nov 7, 2017

Verified Support

Hi

Greetings from ixigo

We're glad to inform you that ixigo money has been credited to your account. Please check once again.

For any assistance, you can write to us at [protected]@ixigo.com

Thanks for your cooperation!

K

kumaran1983

from Chennai, Tamil Nadu

Nov 13, 2017

Sir. I have booked a ticket in ixigo from Chennai to Madurai, spicejet flight no sg611, 9th Nov, 9.55AM via netbanking. Money got deducted from my account but I haven't received the ticket. The amount deducted from account was Rs.3959. The transaction reference no is[protected]. How do I get my cash back...

K

kkdalai

from Coimbatore, Tamil Nadu

Dec 22, 2017

I have booked ticket on date 19/12/17 from blr to bbi still now I didn't get my cash back in my ixigo account my pnr no is- Z0826.

T

Toshu Saxena

from Deoria, Uttar Pradesh

May 27, 2018

i have cancelled my ticket 1 week ago but my money not refunded

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Website: www.ixigo.com

I booked a flight ticket in ixigo with pnr hyz4z.. The flight was rescheduled by airline and i was assured by air india for cancellation with full refund.
I also got the message of full refund from airindia and cleartrip.

Ixigo booked ticket via cleartrip and cleartrip said refund will be credited to ixigo.. How can i get it back.. How long it will take.. How it will be given to me.. Please help me regarding this

View replies

Ixigo Customer Care

from Gurugram, Haryana

Nov 2, 2017

Verified Support

Dear Shuchi,

Greetings from ixigo

We understand that your concern is regarding Trip Id[protected]. We'd like to inform you that your refund has been already processed by Cleartrip & will be credited in 5-7 working days. For any assistance, you can call on[protected].

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir/madam,

Myself sandeep patil, i have been charged for my flight booking but haven't received a booking confirmation or any refunds. Today i book flight for 3 persons new delhi to pune

My id is [protected]@gmail.com please refund my amount. Any queries please reply this mail id ([protected]@gmail.com) only.

Ixigo id - [protected]@gmail.com
Mobile no - [protected] / [protected]

Flight booking city - new delhi to pune

Date of flight journey - 10th november 2017

No. Of passenger - 03booking date 31/10/2017 at time 03.58 p. M.

Please check the above details and refund my amount as early as possible.

Thanking you,

—

— — — —
Regards
Mr. Sandeep patil

Nov 09, 2017

Updated by Kiranraj1 Dear Sir,
this is concerned i have don't have any refund till date in my bank account. plz Check my Trip ID [protected] and refund my amount...

Thanks and Regards,
Sandeep Patil

View replies

Ixigo Customer Care

from Gurugram, Haryana

Nov 2, 2017

Verified Support

+1

Dear Sandeep,

Greetings from ixigo

We understand that your concern is regarding Trip Id [protected]. We checked the booking status with your service provider Cleartrip & they have informed that unfortunately, your ticket could not be issued due to payment failure. However, if any amount has been deducted then please contact your bank for reversal. For any assistance, please feel free to call on[protected].

Thanks for your cooperation!

Regards,
Team ixigo

biru bhai's reply, Nov 2, 2017

Sir I have booked a ticket through IXIGO But my ticket not booked and payment dedicate my account

Kiranraj1's [Complaint's author] reply, Nov 8, 2017

Dear Sir,
this is concerned i have don't have any refund till date in my bank account. plz Check my Trip ID 17103194664 and refund my amount...

Thanks and Regards,
Sandeep Patil

S

Shanbecsll

from Basavana Bagevadi, Karnataka

Nov 15, 2017

Sir i have booked 2 tckts from calicut to chengannur throug ixigo . Money deducted from my account but i didnot get any tkt booking cofirmation details.
Booking name : 1) shajan
2) Noothan
Mobile number [protected]
Mail id [protected]@gmail.com
Irctc user id : tintushan

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Visakhapatnam, Andhra Pradesh, 530001

Website: Ixigo and sastiticket

I have booked a ticket for bangalire to visakhapatnam but ince the booking got conformed the sectors got changed (Source and destination got swped) i have booked it in ixigo and the agency is sastiticket and the airlines is air asia. I have been trying to reach them from the second the ticket got confirmed. Airlanes and sastitrip both are saying to contact ixigo its not our mistake. Ixigo dont even have a customer care number. Please help me out on this. I am in a state where i am begging for my own money now. My booking id is jkuz3j

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Nov 2, 2017

Verified Support

Dear Ramakanth,

Greetings from ixigo

We'd like to inform you that our team has already replied to your e-mails and have also shared the booking logs with you where in the ticket was issued as per the details selected by you. The flight details are also shown on confirmation page so that you can re-check before the payment. We're really sorry but unfortunately our hands are tied on this one. We seek your understanding in this regard. We'd request you to please cancel this ticket & make a fresh booking.

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 5300081

I am girija and i have booked a ticket in ixigo on 18 october 2017 from vizag to hyderabad with pnr number bbtdsz but after that i exchanged source and destination and booked another ticket from hyderabad to vizag on same day after cancelling the previous ticket, indigo has already processed the refund but ixigo did not send me further. It was booked on 18 th october and the second ticket was booked after consulting the indigo airlines who actually processed the ticket.

View replies

Ixigo Customer Care

from Gurugram, Haryana

Nov 2, 2017

Verified Support

Dear Girija,

Greetings from ixigo

We'd like to inform you that we are not able to track your booking. Kindly share the Trip Id at [protected]@ixigo.com so that we can assist you better.

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400054

Hey this to inform u dat jst few minutes before i booked ticket through the ixigo wid the details Name - Devendra Malviya.. and email - gaurav.[protected]@gmail.com... THE amount was deducted but the booking is not done... Kindly help me out asap to refund my money The booking ID is PRL05182367... Am attaching the screenshot of amount deducted nd mail dat i received frm ixigo...
Kindly contact me on [protected] asap

Oct 27, 2017

[email protected]'s response Not yet resolved

Oct 27, 2017

[email protected]'s response I posted my complaints .but it is not yet resolved .and it is snot showing.pls reply the status

View replies

P

[email protected]

from Tumkur, Karnataka

Nov 1, 2017

Mailed u .not got reply

Ixigo Customer Care's response, Nov 2, 2017

Verified Support

Hi,

As we check, our team has replied to your each & every e-mail and also tried calling you up but could not connect. Kindly check your inbox for the same.

Regards,
Team ixigo

Ixigo Customer Care

from Gurugram, Haryana

Nov 2, 2017

Verified Support

Dear Gaurav,

Greetings from ixigo

As mentioned in the screenshot shared by you, the amount will be auto-refunded in 10 working days (excluding weekends & holidays). We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana

Website: Ixigo.com

Hi,

My ixigo trip id is prl04ttxhyk
Pnr - cbg3ym

I have cancelled the tickets almost 20 days back and the refund has not been credited yet. I spoke to indigo and to my surprise indigo has already credited the amount to ixigo within a week time, since indigo has reversed the amount back to ixigo, i dnt understand why ixigo is taking such long to process the refund. Its the worst company i have ever dealt with... Perhaps the last time. Please explain.

Early action on the same is solicited.

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 24, 2017

Verified Support

Dear Vijayant,

Greetings from ixigo

As per your telephonic discussion with our team, your concern has been resolved and full refund has been processed. The refund could not be processed earlier as the flight was cancelled directly via airline & you did not claim the amount from your service provider (Sasti Ticket).

Please feel free to write to [protected]@ixigo.com for any further queries.

Thanks for your cooperation!

Regards,

Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Nagpur, Maharashtra, 440027

Website: Ixigo app bus booking

Sir
Plz refund me the amount on my bus booking from your ixigo app
My amount debited but ticket not issue
Kindly refund me the amount early

Ticket from - nagpur
To - miraj
Date - 24/10/2017
Mobile no - [protected]
Email - [protected]@yahoo.co.in
Bus operator - red bus
Bus service - khurana service express

Kindly refund the amount of rs. 1496.00

Thanks ®ards
Nayan rajanand gajbhiye
Mobile no - [protected]

Oct 23, 2017

Prasad Pilla's response Plese train tickets not confirmed.15-11-17 janmaboomi expres plese refund amount

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 26, 2017

Verified Support

Dear Nayan,

Greetings from ixigo

We have escalated your concern to the service provider Redbus & same will be resolved in 24 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

P

Prasad Pilla

from Hyderabad, Telangana

Oct 30, 2017

Train tickets dated 15-11-17 janmaboomi express tickets or not booked.but amount deducted from my sbi account.plese refund my amount.rs316

P

prasad vasant parab

from Mumbai, Maharashtra

May 28, 2018

+1

Sir
Plz refund me the amount on my bus booking from your ixigo app
My amount debited but ticket not issue
Kindly refund me the amount early

Ticket from - MUMBAI
To - KANKAVALI
Date - 24/05/2018
Mobile no - [protected]
Email - [protected]@gmail.com
Bus operator - red bus
Bus service - warang tours and travels (shiv Rameshwar)service express
transaction ref:[protected]
Kindly refund the amount of rs. 1200.00

Thanks ®ards
Prasad Parab

V

Venkatesh g r

from Chinna Salem, Tamil Nadu

Feb 20, 2019

its very bad experience for bus journey and I have booked one bus form Bangalore to chittoor that ticket rates 2010rs and bus facility is very poor and not pick proper places and not dropped proper places
I have very bad experience so please don't use this app.

D

dasanoop9

Mar 24, 2022

Sir/Mam

Ticket NumberAU[protected]
Trip IDIXIBS[protected]
Date of booking 23 March 2022

The amount of got deducted and booking got confirmed automatically without pressing confirm/pay button .

I was shocked to see such strange behaviour of ixigo app.May be the app has bug or it got crashed as it automatically redirect and booking got confirmed.

I got angry but helpless.The bus authority lacks technical knowledge about app crashes, bug etc. So no point of describing to them although I requested them to cancel booking and return my money at the earliest.

So, I request you to consider the fact and try to fix the app so that such problem never arise again in future.

Also please do the needful to arrange return of my money paid as I was about to change the bus according to my preferred timing if this technical error never happened to me or as I couldn't avail the service due to the problem.

Thanks and Regards

Anoop Kumar Das

M

[email protected]

Oct 17, 2022

Sir my bus ticket was cancelled by operator, rupees not refunded, pls refund my rupees as soon as possible booking date -16 September, 2022 cancellation date - 25 September, 2022; Bhubaneswar to Babughat Kolkata, date of journey - 30 September, 2022

Helpful

2 other people found this review helpful

2 found this helpful

6 Comments

Post your Comment

Comment Guidelines

Dear sir
Yesterday i booked ticket from hyderabad to ahmedabad (Departure date 10/11/2017 flight sg 512) between (11 to 11:30 pm) from ixigo application through clear trip portal my money was deducted from bank account though i don't get confirmation of ticket. I also called spicejet airlines to cross check this confirmation but they said that there is no booking from my name. Please look into this matter and suggest whether i booked another ticket?

First name : digvijaysinh
Last name : rana
Email id : [protected]@gmail.com
Mobile number : +91 [protected]

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 20, 2017

Verified Support

Dear Digvijay,

Greetings from ixigo

We hope your concern has been resolved by Cleartrip. For any assistance, please feel free to call on[protected].

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra

Website: ixigo.com

I have booked an air ticket from banagalore to mangalore for 29th november 2017 (Flight 6e902) for my son mr. Satya rashmit durugu yesterday and made the payment through net banking. After the payment was cleared from bank, i did not get any confirmation of ticket neither on the screen nor email id or the mobile number.
Today i checked with my bank and they confirmed that the payment has been made.
We are unable to reach their customer care.

We are shocked to note that despite receiving the payment no confirmation has been given on my booking till now. We need the confirmation of booking or refund of my money.

Regards
Dvj rao
[protected]@yahoo.com

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 15, 2017

Verified Support

Dear Mr. Rao,

Greetings from ixigo

We apologise for the inconvenience caused. We checked the status of your booking with the service provider Cleartrip & unfortunately, your booking could not be confirmed due to transaction failure. However, your amount is completely safe & will be auto-reversed by your bank in 3-5 working days. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 620001

Dear sir

Yesterday, i have booked a ticket from chennai to muscat in ixigo app via cleartrip portal (Journey date 07.15 am on 03.12.2017.)

But as i made transaction money deducted from my bank account but i didn't get a ticket (As the booking is not shown in my trips page).

I have been trying to contact ixigo for past 15 hours. Ixigo is not getting back and not even replying to my email.
I have sent an emai with all the details to [protected]@ixigo.com
[protected]@ixigo.com
[protected]@cleartrip.com
[protected]@ixigo.com.
The customer care number given is useless.

First name : sivachandran
Last name : athilingam
E-mail id : [protected]@gmail.com

Please update the status of my tickets and whether my ticket has booked or not.

Regards,
Sivachandran
Oman : +[protected]
India : +[protected]

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 15, 2017

Verified Support

Dear Sivachandran,

Greetings from ixigo

We apologise for the inconvenience caused. As we check, your concern was addressed by our team same day.

Please let us know if you need any further assistance. We're always available to help at [protected]@ixigo.com

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I have been trying to contact ixigo for past 15 hours. Ixigo is not getting back and not even replying to my email.
I have sent an emai with all the details to [protected]@ixigo.com
I have confirmed this from the phonepe helpline that the transaction was successful. Kindly return my money and don't fraud the people around by not replying. The customer care number given is useless.

Email: [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 11, 2017

Verified Support

Dear Anudhi,

Greetings from ixigo

As we check, your concern has been already addressed by our team and full refund has been processed. For any assistance, you may call the service provider Easemytrip on[protected].

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir,
I had booked a flight ticket today (10.10.2017) on the name of b s srinivasu, from kolkata to visakhapatnam for 13.11.2017 on sg 3471 flight through the ixigo app but the ticket was not booked and payment of rs.2, 493/- was deducted from my credit card.
I had also shared my booking concern to the [protected]@ixigo.com and [protected]@ixigo.com and [protected]@ixigo.com.
But no response was received from the supporting team till now.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 403401

Website: www.ixigo.com

Dear ixigo,

Today morning i tried to book ticket from goa to chennai in ixigo via cleartrip.
The money was deducted but the ticket was not generated.
After waiting for 2 hrs and trying to find customer care number which ddnot yield me anything i booked again the ticket.
Please say will you refund the cash to bank account?
Can you please look into this concer.

Email: [protected]@gmail.com

Regards,
Hari krishnan ss

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 9, 2017

Verified Support

Hi,

Greetings from ixigo

We're really sorry for the inconvenience caused. We have escalated your concern to Cleartrip & it will be resolved in 24 hours.. You can also call on[protected] for any booking related assistance.

Thanks for your cooperation!

Regards,
Team ixigo

Ixigo Customer Care

from Gurugram, Haryana

Oct 9, 2017

Verified Support

Dear Hari Krishnan,

Greetings from ixigo

We have escalated your concern to Cleartrip & same will be resolved in 12 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,
Team ixigo

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Dibrugarh, Assam, 786602

Website: www.ixigo.com

I am pankaj kumar, i had tried to book a flight ticket between patna to dibrugarh on 30 sept, 2017 at 01:32 pm, but as i made transaction 13, 788 rs. Deducted from my credit card account but i didn't get a ticket (As the booking is not shown in my trips page). So, i have made the ticket from a different site. As it is already 5 days passed but i didn't get my cash refund... I regret to state that if i wouldn't get money back. Then i have to look towards consumer forum. (My ticket was redirected to cleartrip) hope ixigo will respond quickly...

Ixigo id - pank. [protected]@gmail.com
Mo: +91-[protected]

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 8, 2017

Verified Support

Dear Pankaj,

Greetings from ixigo

We're really sorry for the inconvenience caused. We have escalated your concern to your service provider Cleartrip and it will be resolved in 24 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo

S

Shreeja Rao

from Ranaghat, West Bengal

Oct 17, 2017

I tried booking my flight ticket from bbi to hyd..money deducted ..got cashback but no details of my ticket..so shall i consider it to be booked or not??
Will you guys just resolve the issue so that if its not booked atleast i can book another ticket!!!

C

CA Shruti Anil Chorbele

from Mumbai, Maharashtra

Oct 17, 2017

I have booked Bombay to Cochin AI 681 flight on 19 Jan 2018 thru ixigo. Now I want to cancel the same and claim refund . However I am unable to see any options to cancel the same in ixigo app. Request your help in the matter as early as possible.

K

Kapil Lunkad

from Kurduvadi, Maharashtra

May 1, 2018

à¤µà¤¾à¤¸à¥à¤•à¥‹ à¤¦ à¤—à¤¾à¤®à¤¾ train not booking successfully you have return my money my messages company return my money return money ID i x i t r[protected] date 10 January ticket rupees 370 please return my money

Kapil Lunkad's reply, May 1, 2018

Kapil Lunkad

Helpful

Found this helpful?

4 Comments

Post your Comment

Comment Guidelines

Address: 411033

Website: www.ixigo.com

I booked two tickets of flight on ixigo website from pune to chennai and a single return ticket of 2233 rupees from chennai to pune.
The ixigo app and website is not showing that ticket in my trips page. Even the pnr which i get it says in valid.
More over the amount of rupees 2233 is deducted twice from my bank account at the same time.
As the booking is not shown in my trips page, i cant quote that transaction for complaint. Even when i complained it, i didn't get any type of response. I am totally clueless. I am planning to go for consumer forum and cyber crime cell of maharashtra police.
Please help me.

My account on ixigo is [protected]@gmail.com
Mobile no. [protected]

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Oct 3, 2017

Verified Support

Dear Nirmal,

Greetings from ixigo

As we check, your booking is done through Easemytrip and we have escalated your concern to their team. Please be assured that your amount is completely safe and the issue will be resolved in 24 hours. We appreciate your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 400072

Website: www.ixigo.com

Dear sir
I have booked a ticket from visakapatnam, via hyderabad to bombay in ixigo via cleartrip portal. Ticket received from cleartip and ixigo are different timing at hyderabad.
Trip id:[protected], doj: 4th nov 2017

I am trying to contact to ixigo customer care with nearly 20 times to number+[protected], no one is responding and send mail to [protected]@ixigo.com, no reply from them.
Please find the attached file of two different ticket
Email:jena. [protected]@gmail.com

Aug 6, 2021

Complaint marked as Resolved

View replies

S

surojitishan

from Bengaluru, Karnataka

Oct 3, 2017

I have tried booking one Jet Airways flight using the below details on 26th Sep17 via ixigo. The money got deducted from my bank account but the flight is not booked.

the reference no of the transaction is :[protected]

Narration: [protected]-PAYUAIRTICKETSINDIAP

ph no: [protected]
email: [protected]@gmail.com

Ixigo Customer Care's response, Oct 3, 2017

Verified Support

Dear Surojit,

Greetings from ixigo

We tried calling you up but the call was unanswered. We'd like to inform you that your booking is confirmed and e-ticket had been already sent on 26th Sep. Kindly check your inbox for the same. For any booking related assistance, please call on 0120-488 77 77.

Thanks for your cooperation!

Regards,

Team ixigo

Ixigo Customer Care

from Gurugram, Haryana

Oct 3, 2017

Verified Support

Dear Sushil,

Greetings from ixigo

As per our discussion, we have escalated your concern to Cleartrip and will ensure it is resolved ASAP. We seek your patience in the meanwhile.

Thanks for your cooperation!

Regards,

Team ixigo

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: 110094

Website: ixigo app

Dear sir/mam,

This is very hectic.

I booked a ticket from delhi to bhopal.

Cash has been deducted but no ticket received. Please check.

I made this transaction on 21th september, 2017 at around 9 to 10 am
Email - amit luckyboy [protected]@gmail.com
Abhishek abhigoud [protected]@gmail. Con
Ph-abhishek — [protected]
Ph-amit - [protected]
I have even mailed u guys.

Ticket was booked from "cheapticket.in" which was directed from ixigo

Aug 6, 2021

Complaint marked as Resolved

Sep 21, 2017

Updated by Abhigoud Plz sir help me after 2 days we will going

View replies

Ixigo Customer Care

from Gurugram, Haryana

Sep 25, 2017

Verified Support

Dear Abhi,

Greetings from ixigo

We hope your concern has been addressed by Cheapticket. You can also directly call on[protected] for any assistance.

Thanks for your cooperation!

Regards,

Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: ixigo

Hey. I had tried to book a tickets between patna n howrah on 12 september about 11:30 am to 12:00, but as i made transaction money deducted from my account but i didn't got ticket.. As it is already 6 days passed but i didn't got my cash refund... I regret to state that if i wouldn't got money back. Then i have to look towards consumer forum. (My ticket is related to redbus) hope ixigo will response quickly

Aug 6, 2021

Complaint marked as Resolved

Sep 18, 2017

Updated by ojas rajput Contact no [protected]..

Sep 18, 2017

Updated by ojas rajput Sorry the destination was jamshedpur. Not howrah

View replies

Ixigo Customer Care

from Gurugram, Haryana

Sep 19, 2017

Verified Support

Dear Ojas,

Greetings from ixigo

We tried calling you up but unfortunately, call did not get through. Please be assured that your amount is completely safe & your concern will be resolved in 24 hours. For any assistance, you can always reach us at [protected]@ixigo.com

Thanks for your cooperation!

Regards,

Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear sir/mam,

This is very hectic.

I booked a ticket from goa to kathmandu.

Cash has been deducted but no ticket received. Please check.

I made this transaction on 17th september, 2017 at around 4 to 5 pm

Email - samir. [protected]@gmail.com

I have even mailed u guys.

Ticket was booked from "cheapticket.in" which was directed from ixigo

Please help me out.

Aug 6, 2021

Complaint marked as Resolved

View replies

Ixigo Customer Care

from Gurugram, Haryana

Sep 18, 2017

Verified Support

Dear Samir,

Greetings from ixigo

Please be assured that your booking is confirmed and ticket has been sent to your inbox. Kindly check again. For any booking related assistance, you can call your service provider Cheap Ticket on[protected]

Thanks for your cooperation!

Regards,

Team ixigo

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines