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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 24

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V
from Hanumangarh, Rajasthan
Jan 7, 2022
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Payment deducted

Address:Hanumangarh

Again Payment deducted by ixigo. But they're not showing any trip history and till I didn't get any tickets. I have the transaction I'd - T2201071722577822958220

IXIGO charging Agent fee also but there is several issues in app there is no service of proper customer care....
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J
javyas
from Delhi, Delhi
Jan 7, 2022
Jan 7, 2022
This thread was updated on Jan 7, 2022
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Refund matter for PNR RD2IV4 ticket no. 3691434

Address:Mumbai

Company is not responding nor releasing full refund inspite of two communications from Air vistara to release full refund for both tickets as the flight did not operate.

Full money yet not released, however, airlines has already instructed you to release full refund as the flight was cancelled by air vistara. Extracts of mail dated 18.12.2021 is quoted for your records and matter to be addressed:-
Quote
"I had...
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N
Noorul Hidhaya A
Jan 6, 2022
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Payment deducted- but Ticket not booked - no response in app

Address:Chennai

I made payment thru ixigo website to travel Chennai to sankarankovil . They deducted money from my account however there is no response of booking . There is no courtesy message for receiving but payment gate shows as LE TRAVANUS TECHNOLOGY. Not able contact there representative. Seems to fishy...
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Booked tickets to goa. Later modified it but the revised ticket details not received. Want refund....
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P
Prachi_sppp
Jan 5, 2022
Feb 13, 2022
This thread was updated on Feb 13, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is deducted but bus ticket not booked

My name is prachi soni, i have booked 2 bus tickets from damoh to indore for tomorrow, my money has been deducted and ixigo has received my payment but ticket is not booked and nothing is appearing in app's booking section, and there helpine no. Is useless and there email id as well there is not any possible way to contact, please look into it, after all it's my hard earned money...
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R
RJOHNAV CISCO
Jan 4, 2022
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Cancellation Refund amount not received

Booking ID: IF[protected] Refund still pending, please check and confirm

I tried reaching ixigo customer care chats still I am not getting my refund

Please kindly help as I had cancelled on 21 Dec and today is 4 Jan, 2022...
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V
Vinod Davhle
Jan 1, 2022
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Refund nahi mila

मेने आज बुकिंग कीया लेकिन हुआ नही मेरा पैसा अभी तक नही मीला 968 रुपये कटा है लेकिन अभीतक पैसा नही मीला ठाणे से जालना बुक कीया था 6 सिट Refund of Rs. 968.45 has been credited for your booking with booking ID: IXITR[protected]...
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I
Ixigo customer care helpline number 9064-786-587 refund related..
Dec 31, 2021
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My flight got

Address:Delhi

My flight got cancelled...
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I
Ixigo customer care helpline number 9064-786-587 refund related..
Dec 31, 2021
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Payment method net banking is

Address:Delhi

My ticket not confirm your payment debited please my amount refund.....
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I
Ixigo customer care helpline number 9064-786-587 refund related..
Dec 31, 2021
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Call now help support 75O-1O2O-92O coming..

Address:Delhi

I haven't yet received refund of the the following cancelled tickets-...
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I
IXIGO customer care number:-9064-786-587 refund related in..
Dec 30, 2021
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Call now help support 75O1O2O92O refund related complete.

Address:Delhi

I’m Snehitha. I’ve booked a flight ticket on 26th December 2020. It’s a direct flight from Hyderabad to Madurai on.....
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I
Ixigo customer care number 7501-020-920 India complain..
Dec 30, 2021
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Call now help support 75O1-O2O-92O refund..in

Address:Delhi

Due to some circumstance train has cancelled......
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I
Ixigo customer care number 7501-020-920 India complain..
Dec 30, 2021
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Call now help support 75O1O2O92O refund related in.

I have book my ticket from delhi cantt to marwar junction on 31-12-21 but due to some circumstance train has cancelled......
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L
Lipika11
from Modinagar, Uttar Pradesh
Dec 30, 2021
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Flight cancellation refund

Website:Ixigo

My flight got cancelled by airlines and i have received the invoice from airlines of refund.
Below are the pnr P3IHHL and GC34YA. Please look into this...
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J
javyas
from Delhi, Delhi
Dec 30, 2021
Dec 30, 2021
This thread was updated on Dec 30, 2021
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Ticket 3691434

Address:Mumbai

To
Ixigo emai sent 29.12.21

Dear Sir,

Please refer to the following trailing emails:

1. My email to Air Vistara and copy marked to you on 18.11.2021.
2. Reply from Air Vistara to me dated 27.12.2021.

As confirmed by the airline both refunds must have been received by you by now and you are required to initiate refund to my source account instantly without any delay.br...
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T
Thou Fika
Dec 27, 2021
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My failed book money

Address:Gurgaon

My failed booking id IXITR[protected]...
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S
Snehitha14
Dec 27, 2021
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Misleading information on flight ticket booking

I’m Snehitha. I’ve booked a flight ticket on 26th December 2020. It’s a direct flight from Hyderabad to Madurai on 30th Dec on the name of Sahithi. Initially after I booked the ticket it showed ticket confirmed and the also received the confirmation mail. Then received payment received mail. But later I’ve received a mail of payment failed. Hence I’ve booked another ticket. However I’ve later received a mail few hours later from...
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G
Gayuganesan
Dec 26, 2021
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Amount debited but train ticket not confirmed

I have book train for ms maq express on jan 09 2022. Amount debited from google pay. But ticket booking not confirmed and not showing in app too. Please resolve it immediately, it’s urgent...
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H
Heena Bansod
Dec 26, 2021
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Refund my money please

Address:Seminary hills,Nagpur-440006

I will ooked a train ticket of 25 December evening and the money was deducted from my account but the booking was not successful and they told me they will refund my money and 48 hours have passed but no money has been credited to my account .Pleas help as i desperately need my money back it was almost close to a 2094rupees for 3 tickets..Please Refunded as soos as possible
I Will attached image deducted statament too...
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B
Bhawesh01
from Jodhpur, Rajasthan
Dec 25, 2021
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Refund not initiate after ticket cancel

Dear Sir I have book my ticket from delhi cantt to marwar junction on 31-12-21 but due to some circumstance train has cancelled so we applied for ticket cancellation ...while we were cancelling the ticket if showing us our refund amount after deduction of irctc fee and we agreed for it but after cancellation it showing no refund would credit to account ..why if there were not refunding the amount they have to say to us before cancel of ticket...
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