Ixigo Complaints & Reviews

Dear sir,
I m attechment regarding receipt of email from ixigo refund...
However..it is intimated that money has not been credited in my bank account.
For necessary action please.

Major General Ajay Sud

Hey ixigoer,

The email address [protected]@ixigo.com is no longer in use. Sorry for the inconvenience caused to you.

For any queries related to your ixigo booking,...

My train was canceled by IRCTC on 22nd December. And IRCTC had also confirmed that the train has been completely canceled but Neither IXIGO is returning my money. And they say that IRCTC is not giving them money. So it became like a disturbing thing. If the train has already been cancelled, then why are IRCTC and Ixigo withholding my money. And telling me the rules....

On 23rd December I have booked a train ticket (12839- HWH MAS SUF express), but the booking was failed. In the query section of the app the ixigo authority assured that I would get my money back on 24th December. But till now I have not got my refund, and as far as I can see in the app they have not even processed the whole matter. I want 2168 rupees back as early as possible ....

I haven't yet received refund of the the following cancelled tickets-
1) trip id- IXITR[protected]
2) trip id- IXITR[protected]...

As per our records, your refund against the BOOKING ID: IXITR[protected], refund has not been received.

And if generated from your end, I would need ARN No for the same !...

I have booked a train ticket from Pune to Ludhiana and was wrongfully charged for the ixigo assured for free cancellation despite of me not choosing the free cancellation. (Screenshot of the booking and payment details attached)

I want the customer service to refund the amount of Rs 664 which was the ixigo assured fee as I do not want it and have been wrongfully charged for the same.

I have been constantly trying...

My money deducted from my bank but ixigo not booked
Details:
Ixigo website
Doj : 28 dec 2021
Name : Sanju Thakare
Kindly check the status and book the ticket or else get back my refund so that i can book my ticket from other source.
Please dont make a fraud by not booking the tickets of customers and waste their time and hard earned money....

Sir i regret to inform you that i transfer my money from ixigo max account to my bank account but it not come yet to my account
ixigo conform me that refund was transferred successfully but i not yet come to my account...

I booked my ticket on 22/12/21.
That was of amount ₹743 but by mistake I refresh that page during booking so it got cancelled but my money was paid to company.
And after investing I got to know that my money was in ixigo money. Where there was a option that showing you can transfer your money to your account, so I clicked on that, after that a notification flashed that is saying your money has been transferred to your account,...

I booked a train ticket of 25 december evening and the money was deducted from my account but the booking was not succesful and they told me they will refund my money and 48 hours have passed but no money has been credited to my account . Pls help as i desperately need my money back it was almost close to a 1000 rupees for 2 tickets....

I was booking my bus tickets and payment was successful but then my ticket is not confirmed.

The payment id was
pay_IZNVTLmLTFqo87

It was done on 19th December 2021 at 8:40pm...

I have booked a bus ticket from athani to pune on Dec 26th 2021 10:05 am to 5:00 am
Booked ticket on December 18 Dec 2021 th the amount was paid through upi payment, payment is successful of INR 1815 but the ticket was not confirmed. I am unable to contact any customer service too. Please resolve this...

I have booked bus ticket for travelling from athani to bangalore through ixigo but ticket amount 1815/-was deducted but eticket was not received. I made the payment through gpay....

On[protected] I booked a railway ticket through ixigo site Under PNR No.[protected] Train No. 04564 Goa Sampark Kranti Spl and paid
Rs.6167.03 from googlepay.
The ticket was cancelled on 20-10-21 and IRCTC refunded Rs.5670.00on 23-10-21, but amount is neither received in account or not showing in ixigo money account,...

Hello ixigo,
I tried to book a ticket but due to some internal error in your app the booking was not completed but ticket fair has been debited. Kindly refund my money.
Screenshot attached FYR.
Regards,
Radhika Bangar...

I booked a bus ticket in A1 travels on 15/12/21. from Coimbatore to marthandam on date 21/12/21. After selecting seat and putting passenger details Money deducted from my account. But ticket not booked. Now in ixigo app shows no previous booking.
Booking date : 15/12/21
Travels name: A1 travels
App used : ixigo
Money deducted: Rs 684
Contact no [protected]...

Booking ID: IF[protected]
First time using, will not use again. I thought its smooth and streamlined, but it seems it's ongoing for customer who uses this service.
Booked flight but no booking confirmed yet.
Always same message wait for 2 hours..
I won't recommend it....

I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank....

Le travenues technology pvt ltd ref no [protected] for non booked rly tikt...

Ticket not book, not showing in ixigo history failed or something, and money deducted …
I don’t know what to do......