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3.4
Updated: Nov 15, 2025
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Ixigo reviews & complaints page 27

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V
Varshasarah
Dec 18, 2021
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Website: Ixigo.com

I have booked bus ticket for travelling from athani to bangalore through ixigo but ticket amount 1815/-was deducted but eticket was not received. I made the payment through gpay.
Ixigo customer support has been notified about the posted complaint.
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    C
    chagni
    Dec 18, 2021
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    Address: 472/3, PASCHIM PURI, NEW
    Website: www.ixigo.com

    On[protected] I booked a railway ticket through ixigo site Under PNR No.[protected] Train No. 04564 Goa Sampark Kranti Spl and paid
    Rs.6167.03 from googlepay.
    The ticket was cancelled on 20-10-21 and IRCTC refunded Rs.5670.00on 23-10-21, but amount is neither received in account or not showing in ixigo money account,
    Ixigo customer support has been notified about the posted complaint.
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      R
      radhika.bangar
      from Jalgaon, Maharashtra
      Dec 15, 2021
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      Hello ixigo,
      I tried to book a ticket but due to some internal error in your app the booking was not completed but ticket fair has been debited. Kindly refund my money.
      Screenshot attached FYR.
      Regards,
      Radhika Bangar
      +1 photos
      Ixigo customer support has been notified about the posted complaint.
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        S
        Shikky Shimmy
        Dec 15, 2021
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        I booked a bus ticket in A1 travels on 15/12/21. from Coimbatore to marthandam on date 21/12/21. After selecting seat and putting passenger details Money deducted from my account. But ticket not booked. Now in ixigo app shows no previous booking.
        Booking date : 15/12/21
        Travels name: A1 travels
        App used : ixigo
        Money deducted: Rs 684
        Contact no [protected]
        +1 photos
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          G
          game era
          Dec 14, 2021
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          Booking ID: IF[protected]
          First time using, will not use again. I thought its smooth and streamlined, but it seems it's ongoing for customer who uses this service.
          Booked flight but no booking confirmed yet.
          Always same message wait for 2 hours..
          I won't recommend it.
          Ixigo customer support has been notified about the posted complaint.
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            I
            Ixigo customer care number-933-9433-406 refund amount coming..
            Dec 14, 2021
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            Address: Delhi

            I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank.
            Ixigo customer support has been notified about the posted complaint.
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              Ixigo customer care number-933-9433-406 refund amount coming..
              Dec 14, 2021
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              Address: Delhi

              Le travenues technology pvt ltd ref no [protected] for non booked rly tikt
              Ixigo customer support has been notified about the posted complaint.
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                Ixigo customer care number-933-9433-406 refund amount coming..
                Dec 14, 2021
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                Address: New Delhi, Delhi

                Ticket not book, not showing in ixigo history failed or something, and money deducted …
                I don’t know what to do...
                Ixigo customer support has been notified about the posted complaint.
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                  Ixigo customer care number-933-9433-406 refund amount coming..
                  Dec 14, 2021
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                  Address: New Delhi, Delhi

                  I have booded a flight ticket in ixigo via my phonpe account and amount is debited from my account but no ticket confirmation or details are available. Money has been deducted from my account.please..
                  Ixigo customer support has been notified about the posted complaint.
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                    P
                    Poornachander Puppala
                    Dec 13, 2021
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                    Fake Prices, the discounts are put without tax to attract customers and waste their time.

                    during booking the price is simply doubled in this site, no customer care support contact number. playing fake tactics to sttract customers
                    Ixigo customer support has been notified about the posted complaint.
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                      M
                      Mukesh Ghatiya
                      Dec 12, 2021
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                      Cashback promised by Ixigo and Ola is not being issued to me

                      I bought air ticket from website Ixigo.com with booking ID[protected] on 12 Nov 2021.  While booking I was told via an offer that if I made payment via Ola Money Postpaid Wallet I would get a cashback of ₹1000 but I didn't get it.

                       On contacting Ixigo they are asking me to contact Ola. On contacting Ola they say that the offer was applicable only for "OlaMoney Postpaid Plus" wallet and hence...
                      +2 photos
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                      L
                      logaaswin_xx
                      from Coimbatore, Tamil Nadu
                      Dec 12, 2021
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                      I'd booked flight ticket in ixigo app from Chandigarh to Delhi with some offers and I got 1260/- but the amount is debited from my account and in app it is showing as the payment is pending.
                      They said within 2hr you will be getting reply but still I didn't get any reply from ixigo.
                      I need immediate refund or confirmation ticket.
                      +3 photos
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                        C
                        chetanbadgujar
                        from Pune, Maharashtra
                        Dec 12, 2021
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                        Website: www.ixigo.com

                        I booked the ticket from Pune to Shirpur for 17th December, 2021 and the amount (Rs. 1904/-) got deducted from my account via UPI but I did not get the ticket. I can still see those seats available on Ixigo so I need my money back to book the ticket again.

                        Please find the payment screenshots below
                        +1 photos
                        Ixigo customer support has been notified about the posted complaint.
                        Dec 12, 2021
                        Updated by chetanbadgujar                         It was a bus ticket
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                          S
                          Shrishti Katiyar
                          Dec 11, 2021
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                          I have booked bus tickets from kanpur to Delhi today, the amount has been cut from account but did not get any ticket. This is my transaction id T2112111332043412703569
                          Please look into this matter as soon as possible.
                          +1 photos
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                            A
                            Ashhpraa
                            Dec 10, 2021
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                            Ticket not book, not showing in ixigo history failed or something, and money deducted …
                            I don’t know what to do now ..
                            that’s why I’m complaining here …
                            Amount is very big for me .. it’s 8013/-
                            So please ixigo please please return 8013/-
                            I’m using regularly ixigo app .. but never ever happening today’s before ..
                            please ixigo refund me as soon as possible ..
                            +1 photos
                            Ixigo customer support has been notified about the posted complaint.
                            Dec 10, 2021
                            Updated by Ashhpraa                             Whoever is watching this. Have some mercy on me...
                            please ixigo refund my 8013/-
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                              A
                              Ashhpraa
                              Dec 10, 2021
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                              Address: Hyderabad

                              Money debited from my account and train ticket not booked …
                              Not showing in ixigo app booked or cancel … & debited 8013/-
                              I have bank statements & payment debited reffral I’d …
                              BIL/ONL/[protected]/IXIGO/IXIGOTRN_WICI

                              Please refund my amount ixigo …
                              Humble request …
                              Ixigo customer support has been notified about the posted complaint.
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                                B
                                B48
                                from JAIPUR, Rajasthan
                                Dec 10, 2021
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                                Rly refund id[protected] Rs 126 . informed confirmed credit to account. But the money is still not credited Jaipur-Ajmer tkt not booked but the money deducted on 05.12.21. Please refund and credit to my account. status of the complaint not available on this site.
                                Ixigo customer support has been notified about the posted complaint.
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                                  D
                                  Devraj Soregaon
                                  Dec 9, 2021
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                                  I have Booked Air India via Ixigo for 5th May 2021, from Gulbarga to Bengaluru.
                                  But the Flight Stands cancelled for the same day.
                                  Hence, I have initiated the ticket cancellation but yet haven't received a refund till today.

                                  I have changed the ticket state from Flown to open state by contacting the airport. Please do the needful and refund the amount ASAP.

                                  Regards,
                                  Devraj MS
                                  [protected]
                                  +2 photos
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                                    J
                                    Jibin4417
                                    Dec 9, 2021
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                                    Hi,
                                    I have booded a flight ticket in ixigo via my phonpe account and amount is debited from my account but no ticket confirmation or details are available. Money has been deducted from my account.please refund the amount or send me ticket
                                    Email - [protected]@gmail.com
                                    Phone- [protected]
                                    Ixigo customer support has been notified about the posted complaint.
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                                      B
                                      B48
                                      from JAIPUR, Rajasthan
                                      Dec 9, 2021
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                                      Le travenues technology pvt ltd ref no [protected] for non booked rly tikt rs 126.
                                      Ixigo customer support has been notified about the posted complaint.
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