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Ixigo Complaints & Reviews

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Ixigo reviews & complaints page 27

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B
Bhuna1317
from Chittoor, Andhra Pradesh
Dec 1, 2021
Dec 1, 2021
This thread was updated on Dec 1, 2021
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Payment was successful but bus ticket not booked

I made a transaction from ixigo and entered irctc login id and Paytm UPI for payment but ticket was not booked and in ixigo but in Paytm bank statement its showing "transaction with ixigo was successful". Debited amount - 1670, date and time :24 nov 2021, 03:40 pm. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please...
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A
Ankitaa58
Dec 1, 2021
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Refund amount not credited to my bank account

I received the message from ixigo that my refund initiated on 30 Nov and Rs 1, 019 has been credited to my bank account on 30 Nov 2021 but I haven't received yet. Please do check and let me know as soon as possible....
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Customer Care Number:-933-9433-406 Refund Amount in bank call Now. in
Nov 30, 2021
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Call now help support number 933-9433-406 refund enquiry..in.

Address:Delhi

I am pankaj kumar, i had tried to book a flight ticket between patna...
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Customer Care Number:-933-9433-406 Refund Amount in bank call Now. in
Nov 30, 2021
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Call now help support number 933-9433-406 refund enquiry...iig

Address:Delhi

I am looking for my refund due to my health issue ....
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J
jose mezzetti
Nov 27, 2021
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I am looking for my refund due to medical reason

Hello,

I am looking for my refund due to my health issue . I have contacted with your agent they have hang up contacted on twitter they have blocked from there. It's Fraud company cheap company, ...
Pls be alert it's fraud company...
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D
Danish Khalid
Nov 26, 2021
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Not refunding failed booking money

I tried booking bus ticket from ixigo payment deducted but ticket was not booked and ixigo is not returning my money my booking id is IXIBS[protected] its more than 48 hours and I am just getting excuses...
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Danish Khalid
Nov 26, 2021
Nov 26, 2021
This thread was updated on Nov 26, 2021
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Not refunding money for failed booking

I tried booking bus ticket from ixigo payment deducted but ticket was not booked and ixigo is not returning my money my booking id is IXIBS[protected]...
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S
Shaheer6101
Nov 25, 2021
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Refund not received on my account

I have provided my account statement below. U can see amount of Rs. 325 deducted for booking. But no amont of Rs. 325 credited for refund on 22/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi[protected]@federal
Ph no. [protected]...
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K
Kingkar3
Nov 20, 2021
Dec 30, 2022
This thread was updated on Dec 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money not received in my account

I have provided my account statement below. U can see amount of Rs. 3070 deducted for booking. But no amont of Rs. 2865 credited for refund on 15/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@oksbi
Ph no. [protected]...
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I have successful booked my 2 tickets from HWH to UMB at 1pm. on 07.11.2021. After that at 1.12.pm. I got this information from Ixigo through whatsApp.
Hi Shambhu
Sorry, your Howrah Jn (HWH) - Ambala Cant Jn (UMB) train booking didn’t go through.
Don't worry! We've refunded Rs.4520 to you as ixigo money max. You can use this amount to retry this booking or on future bookings. Re-book now: https://ixtr.app.link/NgyJXUa8Ykbbr...
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S
Salim081
Nov 19, 2021
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About debited amounts

Address:Delhi
Website:ixigo.com

Worst experience!!! NO any customer service 12/11/21 booked my FIRST flight tickets it's was re scheduled i was missing at time SECOND time tickets not confirmed amount debited in account THIRD time confirmed and flying total amounts of extras 76091 how much i get refunds...
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U
Umang Phulwani
from Ujjain, Madhya Pradesh
Nov 17, 2021
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Money deducted, booking not initiated.

Website:Ixigo

My money was debited from my bank account, but booking cannot be initiated because ixigo page was not directing to irctc page for long time. Just loading for 10 mins so have to return to home page. Kindly refund the money. Screenshot attached for amount debited....
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D
Dharampal Saran
Nov 13, 2021
Nov 13, 2021
This thread was updated on Nov 13, 2021
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Not booking mayri tikat ac pay to payment

Plz retan maypayment...
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I have cancelled my ticket they had refunded but not showing in bank account
Booking id : IXITR[protected]
Please refund my money...
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R
Remya Raghavan
from Thrissur, Kerala
Nov 10, 2021
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Amount lost via irctc ticket booking

Hello,
On[protected] I booked ticket from THRISSUR (TCR) to IDAPPLLY (IPL) proceeded to the payment but after my money got deducted from my account I didn't receive any ticket ixigo app redirected me to its home screen please provide me refund. you are not even concerned regarding your customers problem. I tried your customer care number, & also posted a complaint via email. Both not working, I am not even able to chat/ talk with...
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S
Shruthi@7
from Hyderabad, Andhra Pradesh
Nov 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted but error booking

Hi
I have tried to book a ticket from Secundrabad to Nizamabad.
Here is my booking ID :
Secunderabad Jn to Nizamabad Jn on[protected]IXITR[protected]
Payment has been made and the amount has been deducted but the booking is not confirmed and neither did I get the Ticket ID....
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K
KIRANKUMAR PATIL
Nov 10, 2021
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Refund my amount deducted from my bank account.

Main kirankumar Gulabrao patil. Maine jalgaon to Thane ticket book Kiya lekin booking nahi hua mere account se 3120 RS transaction hua hai to mere amount refund Karo....
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K
KIRANKUMAR PATIL
Nov 10, 2021
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Refund amount deducted from my bank account

Address:Jalgaon

Mai kirankumar Gulabrao patil.maine jalgaon to Thane ixigo me ticket book kar raha tha lekin ticket booking nahi hua pur mere account se Total 3120 RS deduction hua hai to please use refund karo....
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N
nakpandya4
from Ahmedabad, Gujarat
Nov 9, 2021
Nov 9, 2021
This thread was updated on Nov 9, 2021
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Refund booking amount 3948

Dear sir,
Kindly refund my amount of rupees 3938 which was debited with my axis bank account
Reference ID is PUR/WWWIXIGOCOM
I have booked train tickets from Ahmedabad to Amritsar
Kindly refund my account 3938

Thanks and regards,
Dr. Aruna Kaushik Pandya
Department of Statistics
St. Xavier's college
Ahmedabad...
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V
Vinay Singh Bora27
from Haldwani, Uttarakhand
Nov 9, 2021
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Refund not received yet I'm frustrated

Address:Gurgaon, India
Website:www.ixigo.com

I did payment for 5 people from Kathgodam to Moradabad..
Payment of 1763 deducted..
But booking cancelled..
Money was not refunded...
Booking id:IXITR[protected]


And one more thing why ixigo password entry is the last thing to do..
Payment should be the last thing to do..

First you take payment then you guys complicate it..
Do not fool the public...
br...
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