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Ixigo customer care number-933-9433-406 refund amount coming..
Dec 14, 2021
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Address: New Delhi, Delhi
I have booded a flight ticket in ixigo via my phonpe account and amount is debited from my account but no ticket confirmation or details are available. Money has been deducted from my account.please..
Ixigo customer support has been notified about the posted complaint.
I bought air ticket from website Ixigo.com with booking ID[protected] on 12 Nov 2021. While booking I was told via an offer that if I made payment via Ola Money Postpaid Wallet I would get a cashback of ₹1000 but I didn't get it.
On contacting Ixigo they are asking me to contact Ola. On contacting Ola they say that the offer was applicable only for "OlaMoney Postpaid Plus" wallet and hence...
I'd booked flight ticket in ixigo app from Chandigarh to Delhi with some offers and I got 1260/- but the amount is debited from my account and in app it is showing as the payment is pending.
They said within 2hr you will be getting reply but still I didn't get any reply from ixigo.
I need immediate refund or confirmation ticket.
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Ixigo customer support has been notified about the posted complaint.
I booked the ticket from Pune to Shirpur for 17th December, 2021 and the amount (Rs. 1904/-) got deducted from my account via UPI but I did not get the ticket. I can still see those seats available on Ixigo so I need my money back to book the ticket again.
Please find the payment screenshots below
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Ixigo customer support has been notified about the posted complaint.
Money deducted from my account but did not get tickets.
I have booked bus tickets from kanpur to Delhi today, the amount has been cut from account but did not get any ticket. This is my transaction id T2112111332043412703569
Please look into this matter as soon as possible.
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Ixigo customer support has been notified about the posted complaint.
Ticket not book, not showing in ixigo history failed or something, and money deducted …
I don’t know what to do now ..
that’s why I’m complaining here …
Amount is very big for me .. it’s 8013/-
So please ixigo please please return 8013/-
I’m using regularly ixigo app .. but never ever happening today’s before ..
please ixigo refund me as soon as possible ..
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Ixigo customer support has been notified about the posted complaint.
Dec 10, 2021
Updated by Ashhpraa Whoever is watching this. Have some mercy on me...
please ixigo refund my 8013/-
Money debited from my account and train ticket not booked …
Not showing in ixigo app booked or cancel … & debited 8013/-
I have bank statements & payment debited reffral I’d …
BIL/ONL/[protected]/IXIGO/IXIGOTRN_WICI
Please refund my amount ixigo …
Humble request …
Ixigo customer support has been notified about the posted complaint.
Rly refund id[protected] Rs 126 . informed confirmed credit to account. But the money is still not credited Jaipur-Ajmer tkt not booked but the money deducted on 05.12.21. Please refund and credit to my account. status of the complaint not available on this site.
Ixigo customer support has been notified about the posted complaint.
I have Booked Air India via Ixigo for 5th May 2021, from Gulbarga to Bengaluru.
But the Flight Stands cancelled for the same day.
Hence, I have initiated the ticket cancellation but yet haven't received a refund till today.
I have changed the ticket state from Flown to open state by contacting the airport. Please do the needful and refund the amount ASAP.
Regards,
Devraj MS
[protected]
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Ixigo customer support has been notified about the posted complaint.
Hi,
I have booded a flight ticket in ixigo via my phonpe account and amount is debited from my account but no ticket confirmation or details are available. Money has been deducted from my account.please refund the amount or send me ticket
Email - [protected]@gmail.com
Phone- [protected]
Ixigo customer support has been notified about the posted complaint.
I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank account...
My train ticket booking failed on 03/12/21 and refund credited in my ixigo money max account after that i have transferred that money in my bank account but money not credited in my bank account yet please suggest.
Trip id - IXITR[protected]
Payment id - O3KG08B4152GIG0MZ1
Amount - 3433
Oct 17, 2022
Complaint marked as Resolved
Yes it's resolved, thanks
Ixigo customer support has been notified about the posted complaint.
Refund has initiated but money has not transferred to my bank account
I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank account
Ixigo customer support has been notified about the posted complaint.
Ixigo says refund completed but not received in account yet
I booked a ticket in tatqal which was in waiting list so i cancelled the ticket .
As per ixigo status - money has been refunded but its not yet received in my bank account .
Kindly help me to get this as soon as possible.
Ixigo customer support has been notified about the posted complaint.
The money has been deducted but ticket not confirmed
I have booked a ticket from Bijapur to pune on Dec 7th 21:00 pm to 4:00 am
Booked ticket on December 4th the amount was paid through you payment, payment is successful of INR 1002 but the ticket was not confirmed and failed. But there are no status of the failed ticket available on the app and I m unable to contact any customer service too. Please resolve this
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Dec 4, 2021
Complaint marked as Resolved
I have got the refund back.. but be aware of the frauds trying to take your money. I got a call from someone naming ixigo customer service and trying to transfer money from my account.
Don't give any otp and links from your messages.
But for sure u will get your money back in 2 to 3 hours if complaint raised.
Ixigo customer support has been notified about the posted complaint.
I was trying to book a train ticket.. But after the payment was done it was showing that the booking failed.. And the amount was alreadt deducted from my account.. This happened 2 times and i still haven't received a refund for the 2 failed bookings
Ixigo customer support has been notified about the posted complaint.