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Ixigo Complaints & Reviews

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Updated: Aug 23, 2025
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1519
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Ixigo reviews & complaints page 27

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Ixigo customer care number-933-9433-406 refund amount coming..
Dec 14, 2021
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Address: New Delhi, Delhi

I have booded a flight ticket in ixigo via my phonpe account and amount is debited from my account but no ticket confirmation or details are available. Money has been deducted from my account.please..
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    Poornachander Puppala
    Dec 13, 2021
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    Fake Prices, the discounts are put without tax to attract customers and waste their time.

    during booking the price is simply doubled in this site, no customer care support contact number. playing fake tactics to sttract customers
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      I bought air ticket from website Ixigo.com with booking ID[protected] on 12 Nov 2021.  While booking I was told via an offer that if I made payment via Ola Money Postpaid Wallet I would get a cashback of ₹1000 but I didn't get it.

       On contacting Ixigo they are asking me to contact Ola. On contacting Ola they say that the offer was applicable only for "OlaMoney Postpaid Plus" wallet and hence...
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      logaaswin_xx
      from Coimbatore, Tamil Nadu
      Dec 12, 2021
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      I'd booked flight ticket in ixigo app from Chandigarh to Delhi with some offers and I got 1260/- but the amount is debited from my account and in app it is showing as the payment is pending.
      They said within 2hr you will be getting reply but still I didn't get any reply from ixigo.
      I need immediate refund or confirmation ticket.
      +3 photos
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        C
        chetanbadgujar
        from Pune, Maharashtra
        Dec 12, 2021
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        Website: www.ixigo.com

        I booked the ticket from Pune to Shirpur for 17th December, 2021 and the amount (Rs. 1904/-) got deducted from my account via UPI but I did not get the ticket. I can still see those seats available on Ixigo so I need my money back to book the ticket again.

        Please find the payment screenshots below
        +1 photos
        Ixigo customer support has been notified about the posted complaint.
        Dec 12, 2021
        Updated by chetanbadgujar
        It was a bus ticket
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          Shrishti Katiyar
          Dec 11, 2021
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          I have booked bus tickets from kanpur to Delhi today, the amount has been cut from account but did not get any ticket. This is my transaction id T2112111332043412703569
          Please look into this matter as soon as possible.
          +1 photos
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            A
            Ashhpraa
            Dec 10, 2021
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            Ticket not book, not showing in ixigo history failed or something, and money deducted …
            I don’t know what to do now ..
            that’s why I’m complaining here …
            Amount is very big for me .. it’s 8013/-
            So please ixigo please please return 8013/-
            I’m using regularly ixigo app .. but never ever happening today’s before ..
            please ixigo refund me as soon as possible ..
            +1 photos
            Ixigo customer support has been notified about the posted complaint.
            Dec 10, 2021
            Updated by Ashhpraa
            Whoever is watching this. Have some mercy on me...
            please ixigo refund my 8013/-
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              Ashhpraa
              Dec 10, 2021
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              Address: Hyderabad

              Money debited from my account and train ticket not booked …
              Not showing in ixigo app booked or cancel … & debited 8013/-
              I have bank statements & payment debited reffral I’d …
              BIL/ONL/[protected]/IXIGO/IXIGOTRN_WICI

              Please refund my amount ixigo …
              Humble request …
              Ixigo customer support has been notified about the posted complaint.
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                B
                B48
                from JAIPUR, Rajasthan
                Dec 10, 2021
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                Rly refund id[protected] Rs 126 . informed confirmed credit to account. But the money is still not credited Jaipur-Ajmer tkt not booked but the money deducted on 05.12.21. Please refund and credit to my account. status of the complaint not available on this site.
                Ixigo customer support has been notified about the posted complaint.
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                  D
                  Devraj Soregaon
                  Dec 9, 2021
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                  I have Booked Air India via Ixigo for 5th May 2021, from Gulbarga to Bengaluru.
                  But the Flight Stands cancelled for the same day.
                  Hence, I have initiated the ticket cancellation but yet haven't received a refund till today.

                  I have changed the ticket state from Flown to open state by contacting the airport. Please do the needful and refund the amount ASAP.

                  Regards,
                  Devraj MS
                  [protected]
                  +2 photos
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                    Jibin4417
                    Dec 9, 2021
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                    Hi,
                    I have booded a flight ticket in ixigo via my phonpe account and amount is debited from my account but no ticket confirmation or details are available. Money has been deducted from my account.please refund the amount or send me ticket
                    Email - [protected]@gmail.com
                    Phone- [protected]
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                      B
                      B48
                      from JAIPUR, Rajasthan
                      Dec 9, 2021
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                      Le travenues technology pvt ltd ref no [protected] for non booked rly tikt rs 126.
                      Ixigo customer support has been notified about the posted complaint.
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                        B
                        BIBEK KUMAR MISHRA
                        from Powai, Maharashtra
                        Dec 8, 2021
                        Resolved
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                        Money not credited in my bank account

                        Website: www.ixigo.com

                        I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank account...
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                        BIBEK KUMAR MISHRA
                        from Powai, Maharashtra
                        Dec 8, 2021
                        Resolved
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                        Website: www.ixigo.com

                        My train ticket booking failed on 03/12/21 and refund credited in my ixigo money max account after that i have transferred that money in my bank account but money not credited in my bank account yet please suggest.
                        Trip id - IXITR[protected]
                        Payment id - O3KG08B4152GIG0MZ1
                        Amount - 3433
                        Oct 17, 2022
                        Complaint marked as Resolved 
                        Yes it's resolved, thanks
                        Ixigo customer support has been notified about the posted complaint.
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                          R
                          Roushan _kumar yadav
                          Dec 7, 2021
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                          As money refunded on cancelling ticket of 15 Dec 2021 on 6 Dec 2021
                          +1 photos
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                            Chaitanya Kotian
                            Dec 6, 2021
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                            I have transferred the money into my bank account but it has been reversed due to ixigo money transfer failure but I can't see any money in my ixigo money wallet or bank account
                            Ixigo customer support has been notified about the posted complaint.
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                              Divyang Borse
                              Dec 4, 2021
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                              I booked a ticket in tatqal which was in waiting list so i cancelled the ticket .
                              As per ixigo status - money has been refunded but its not yet received in my bank account .
                              Kindly help me to get this as soon as possible.
                              Ixigo customer support has been notified about the posted complaint.
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                                S
                                Sachinbalol
                                from Pune, Maharashtra
                                Dec 4, 2021
                                Resolved
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                                I have booked a ticket from Bijapur to pune on Dec 7th 21:00 pm to 4:00 am
                                Booked ticket on December 4th the amount was paid through you payment, payment is successful of INR 1002 but the ticket was not confirmed and failed. But there are no status of the failed ticket available on the app and I m unable to contact any customer service too. Please resolve this
                                +3 photos
                                Dec 4, 2021
                                Complaint marked as Resolved 
                                I have got the refund back.. but be aware of the frauds trying to take your money. I got a call from someone naming ixigo customer service and trying to transfer money from my account. Don't give any otp and links from your messages. But for sure u will get your money back in 2 to 3 hours if complaint raised.
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                                  Ashraf690
                                  from Guwahati, Assam
                                  Dec 3, 2021
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                                  I was trying to book a train ticket.. But after the payment was done it was showing that the booking failed.. And the amount was alreadt deducted from my account.. This happened 2 times and i still haven't received a refund for the 2 failed bookings
                                  Ixigo customer support has been notified about the posted complaint.
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                                    Tariq. Anwar
                                    Dec 2, 2021
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                                    Thanks sir my amount is refund in my a/c by ixigo good and very fast service.
                                    Ixigo customer support has been notified about the posted complaint.
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