Ixigo Complaints & Reviews

I was trying to book a train ticket.. But after the payment was done it was showing that the booking failed.. And the amount was alreadt deducted from my account.. This happened 2 times and i still haven't received a refund for the 2 failed bookings

Thanks sir my amount is refund in my a/c by ixigo good and very fast service.

I made a transaction from ixigo and entered irctc login id and Paytm UPI for payment but ticket was not booked and in ixigo but in Paytm bank statement its showing "transaction with ixigo was successful". Debited amount - 1670, date and time :24 nov 2021, 03:40 pm. But in ixigo there is nothing visible about this transaction. There is no transaction id generated and it didn't even asked for irctc password to complete the booking. So please refund the full amount of rs 1670 asap.

I received the message from ixigo that my refund initiated on 30 Nov and Rs 1, 019 has been credited to my bank account on 30 Nov 2021 but I haven't received yet. Please do check and let me know as soon as possible.

I am pankaj kumar, i had tried to book a flight ticket between patna

I am looking for my refund due to my health issue .

Hello,

I am looking for my refund due to my health issue . I have contacted with your agent they have hang up contacted on twitter they have blocked from there. It's Fraud company cheap company, ...
Pls be alert it's fraud company

I tried booking bus ticket from ixigo payment deducted but ticket was not booked and ixigo is not returning my money my booking id is IXIBS[protected] its more than 48 hours and I am just getting excuses

I tried booking bus ticket from ixigo payment deducted but ticket was not booked and ixigo is not returning my money my booking id is IXIBS[protected]

I have provided my account statement below. U can see amount of Rs. 325 deducted for booking. But no amont of Rs. 325 credited for refund on 22/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi[protected]@federal
Ph no. [protected]

I have provided my account statement below. U can see amount of Rs. 3070 deducted for booking. But no amont of Rs. 2865 credited for refund on 15/11/21. Bank told me no transaction was made. So send me my money.
U can send via upi [protected]@oksbi
Ph no. [protected]...

I have successful booked my 2 tickets from HWH to UMB at 1pm. on 07.11.2021. After that at 1.12.pm. I got this information from Ixigo through whatsApp.
Hi Shambhu
Sorry, your Howrah Jn (HWH) - Ambala Cant Jn (UMB) train booking didn’t go through.
Don't worry! We've refunded Rs.4520 to you as ixigo money max. You can use this amount to retry this booking or on future bookings. Re-book now: https://ixtr.app.link/NgyJXUa8Ykb
You could also transfer 100% of this amount to your bank account: https://ixtr.app.link/Gp4lPXYuhfb
Checkout this video to know how: https://ixi.to/e/imm
For any queries please visit our customer service section: https://ixtr.app.link/help
Thank you,
Team ixigo
So, after getting this message I got confused and Booked again the same tickets. And finally I got 4 Confirmed A/C Tickets.
May I know why have you sent wrong information to me? and I got misguided.
My kind request to you, please refund the Amount of Rs. 4520 for 2 A/C Tickets, which I rebooked due to your wrong information.

Worst experience!!! NO any customer service 12/11/21 booked my FIRST flight tickets it's was re scheduled i was missing at time SECOND time tickets not confirmed amount debited in account THIRD time confirmed and flying total amounts of extras 76091 how much i get refunds

My money was debited from my bank account, but booking cannot be initiated because ixigo page was not directing to irctc page for long time. Just loading for 10 mins so have to return to home page. Kindly refund the money. Screenshot attached for amount debited.

Plz retan maypayment

I have cancelled my ticket they had refunded but not showing in bank account
Booking id : IXITR[protected]
Please refund my money

Hello,
On[protected] I booked ticket from THRISSUR (TCR) to IDAPPLLY (IPL) proceeded to the payment but after my money got deducted from my account I didn't receive any ticket ixigo app redirected me to its home screen please provide me refund. you are not even concerned regarding your customers problem. I tried your customer care number, & also posted a complaint via email. Both not working, I am not even able to chat/ talk with a live executive. Was it my fault that I trusted your application I have seen many complains of yours plz provide refund.
Attaching the Google Pay transaction receipt along.

Hi
I have tried to book a ticket from Secundrabad to Nizamabad.
Here is my booking ID :
Secunderabad Jn to Nizamabad Jn on[protected]IXITR[protected]
Payment has been made and the amount has been deducted but the booking is not confirmed and neither did I get the Ticket ID.

Main kirankumar Gulabrao patil. Maine jalgaon to Thane ticket book Kiya lekin booking nahi hua mere account se 3120 RS transaction hua hai to mere amount refund Karo.

Mai kirankumar Gulabrao patil.maine jalgaon to Thane ixigo me ticket book kar raha tha lekin ticket booking nahi hua pur mere account se Total 3120 RS deduction hua hai to please use refund karo.