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Ixigo Complaints & Reviews

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Last updated Mar 28, 2024
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Ixigo reviews & complaints page 29

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M
Moninder dhami
Oct 12, 2021
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Refund of 6751625298

Address:A-73,The gold city, Tarsali bypass,

A ticket having pnr no. [protected] booking id- IXITR[protected] was canceled due to waiting list. I got the message that refund has done. But until today it is not reflecting in my account. I have trued to send mail not going to feedback. I am sending you the screenshot of my account.
Please help to get back my refund.

Thanks
Moninder singh
[protected]...
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Sangeetha P N
Oct 10, 2021
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Payment failed according to Ixigo but money debited.

I booked a train from Palakkad to Madurai via Ixigo app.The payment was shown to be failed but Rs 223 was debited from my amount.I had made the payment via Google pay.The ticket booking was not completed also.This was on 1st October 2021 at 10:16 am.The chat support reported that money will be refunded by 8th October but today it is 10th October.Please understand that money is valuable for customers and refund that as soon as possible.br...
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VISHNUPRIYA J
Oct 9, 2021
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Ticket not booked money not refund

Transaction I'd:T201262035243798701488 Transcation date:26/01/2021...
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Shailesh917
from Navi Mumbai, Maharashtra
Oct 9, 2021
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Ixitr285892597495

Money deducted but did not received refund for IXITR[protected]...
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Shailesh917
from Navi Mumbai, Maharashtra
Oct 9, 2021
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Refund issue for IXITR285892597495

Money deducted
From account but I didn't receive refund for IXITR[protected]....
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G
Gaurav Giria
Oct 8, 2021
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Refund not received after cancelling tickets

I cancelled booking of GOI-CCU flight(PNR-YK5TC) on 25th September 2021.It is still showing "Cancellation Pending" and i am yet to receive my refund amount.Pathetic customer support from Ixigo inspite of calling them no resolution provided

I want my refund to be processed ASAP....
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swayam_0710
Oct 7, 2021
Oct 7, 2021
This thread was updated on Oct 7, 2021
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Refund needed

Please I want the refund asap
Booking ID: IXITR[protected]
Train Name: Cdg Bdts Sf Spl
Travel Date:[protected]
Here are all the details...
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N
Neeraj2596
Oct 1, 2021
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Refund issue in ixigo app

I booked my train 05231 bju g Spl for 30th september 2021. Due to some reason I cancelled it on 25th september and there was mentioned that they gave the refund to my UPI ID but the arn no. Is not mentioned there . I paid the money through my UPI ID. It's already been 7 days but I didn't get the refund. My PNR IS - [protected]...
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Hemanshi Patel
Sep 29, 2021
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Coach position

Hey, I booked in Secunderabad Rajkot train and D1 coach position is seen in second last in your application however actually it is after engine.my parents have to seat in D2. Please provide authentic information I request you because elder people can not run...
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Harika_612
from Bhimavaram, Andhra Pradesh
Sep 28, 2021
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Money has been deducted twice for a single booking

I have a booked a train ticket for which i paid through my debit card. I received OTP twice simultaneously and the money is also deducted twice.Please refund ....
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Ankit9667
from Delhi, Delhi
Sep 27, 2021
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Booking failed but money is not refund

Address:H no. 45 m ext vikash Nagar uttam nagar new delhi 59, New Delhi, Delhi

I have book my ticket from ixigo on sept 7 but booking is failed and money deducted from my account. The told me that money will be refund within 7 days bu mone is no refund from more than three weeks.

Kindly refund my money.

Thanks

Regards
Ankit Vishwakarma...
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bijaykrsahu2014
from New Delhi, Delhi
Sep 26, 2021
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Ticket not booked but amount debited Amount Rs 7848/- deducted by transaction id 00021598964

Amount Rs 7848/- deducted by transaction id [protected] but ticket not issued. Please refund my deducted amount into my bank account. There is no email or phone to lodge the compliant.

Kindly refund the amount as soon as possible.

Regards,
Bijay Kumar Sahu
[protected]...
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Vijay praneeth
from Kakinada, Andhra Pradesh
Sep 26, 2021
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Money transferred but ticket not booked

I paid money using phonepe after successful transaction the app shows nothing about transaction or ticket details..need refund...
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abhijeetdas07
Sep 26, 2021
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Flight cancellations status not updated yet

I already cancelled my flights and its almost 15 day up but ixigo site didn't update my cancellation status and not process my refund amount. My booking id is IF[protected]...
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Bhavika K
from Mumbai, Maharashtra
Sep 23, 2021
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I am complaining about not getting refund of my cancelled train tickets.

I did my train ticket booking through Ixigo app. And I cancled it. They are showing that they have refunded the amount .I got meassage that "Amount is refunded, plz collect from your travel agent ".I did google payment to " Le travenous tech private ltd. But refund is not reflecting in my bank account, its been 17 days now. The bank referance id is mentioned below. Please look into it and do the needful.
Thank you....
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F
Faizan089
Sep 21, 2021
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Train ticket not book

Address:Malhargarh
Website:Ixigo

I booked ticket today but money was deducted from my account but ticket was not generated and cancellation transaction is also not showing Rs 184 is deducted from my account...
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PushkarP
from Solapur, Maharashtra
Sep 20, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Status refunded but not received the money

After the reservation was failed for 2 times for first transection it's saying it has been refunded but according to my bank transaction its yet not been reflected in my account and 2 refund is still pending.Im very worried about my refund please contact soon....
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abhijeetdas07
Sep 17, 2021
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Not updating my cancellation pending status

Website:www.ixigo.com

I cancelled my delhi to goa return tickets but they are not updating my status. My current status is cancellation pending from past 7-8 days. When they will cancel my tickets and when I will get my refund back. They have pathetic chat system which is controlled by bots and they customer care number is also not working. My booking id is IF[protected]...
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VarshaDaga
from Mumbai, Maharashtra
Sep 16, 2021
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Flight cancelled but amount still not refunded

My husband and I had booked a flight through Jet airways from chennai to athens ( dated 1st June, 2019) through Ixigo site . But due to crises situation of Jet airways the amount was never refunded to us . After repeated calls with the ixigo team they had communicated that the refund has been initiated and that it should reflect in 7 days . It is 2 years now and still the same revert.

Request your intervention to help me get...
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Deepa261993
from BIJNOR, Uttar Pradesh
Sep 15, 2021
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Ixigo money max to UPI didn't done

Address:Street 1 islamnagar near roadways noorpur bijnor

Initiated amount of rupees 442 from ixigo money max on 14 September 2021 should be reflected in my UPI on 14 September 2021, 9:00pm but is still in wait.. make it successful as soon as possible...
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