Ixigo Complaints & Reviews

I tried to book a ticket from patna to bengaluru (go air G8 273). Flight timing - 5th december 2020, 11.50 am. I used gpay for payment. Amount of Rs 9586 got debited from my account but ticket was not booked....

My PNR number is [protected] it's not confirmed after prepared chart but still neither I received any refund mail or message from.ixigo nor received any refund amount in my account
I'm worries for my money.
Kindly reply urgently and with my refund details..

Regards
Shah Shabina
[protected]...

Dear sir/ma'am,
I booked a train ticket(Rajkot to Bhusaval, 5 Nov, PNR-[protected]) and canceled, ixigo chat and msg said the amount is already refunded on 26th November through my UPI, but my older UPI([protected]@gmail.com) is not working since 25th November because of Dena bank merged into Bank of Baroda, so how the refund is done from your side, Can you please check again I want to change my UPI with [protected]@gmail.com....

I booked a Flight Ticket using Ixigo flight app. On 24November 2020. Money got deducted from my side (Google pay) but Booking is not confirm yet.
Someone please help me.

Flight detail :- Patna to Delhi
Date :- 26 November 2020
Airline :- Go air

IXigo care please help me....

Booking ID - IXITR[protected]
Booking failed.
Amount deducted approximately
5471rs.
Amount not refunded.
Booking date 05/11/2020.
Refund date 12/11/2020.
I m waiting for refund for long time.
But refund is not transferred in my account.
I have checked bank statement also.
Plzzzzzzzzzzzzzz help me.
Refund my money as soon as possible.
Thanks...

My transaction was failed because my IRCTC ID was not valid. My money was deducted but it is still not refunded. Amount was four thousand rupees around.it was booked from ixigo account whose phone number is [protected]. Sir please solve this problem as soon as possible. You can call on this number....

My email id is [protected]@gmail.com and mobile number is [protected]...I hv ixigo account .ON 13 TH NOVEMBER, I TRIED TO BOOK TICKET ..The amount deducted of Rs. 1225/-from my upi account..but transaction failed and i got message to refund the amount upto 3.00pm on same day..but ttill now i have not received the refund amount.Pl do the needful....

Dear Sir,

I request you to cancel my bookins and initiate my refund process.
Due to COVID 19 flight have been cancelled by airlines.
Futher i am not getting Re-scheduling Flight as my wish.

Booking ID NO
IF[protected]
IF[protected]

Airlines
AirAsia India

PNR
I5 2335
I5 2335

PNR / STATUS
H9ITUR
H9ITURbr...

Dear Sir,

I request you to cancel my bookins and initiate my refund process.
Due to COVID 19 flight have been cancelled by airlines.
Futher i am not getting Re-scheduling Flight as my wish.

Booking ID NO
IF[protected]
IF[protected]

PNR
S5QQPQ
S5QQPQ

Flight No
I5 2336
I5 2336

PASSENGER
MRS JWALANABEN...

I tried to book train ticket from IXIGO app, the amount is debited from the account, however the ticket did not get booked. Besides the transaction is not shown in the app. I tried to reach the customer care via different channels but in Vain.

Date: November 21, 2020
Transaction Details: UPI-Le Travenues Technol-ixigo.[protected]@indus-INDB[protected]-Upi Transaction

Transaction Reference:[protected]br...

Hi Team,

I have booked a flight from Delhi to Bhopal(Indigo 6E 2053) for the date 25nov, during the payment process got an error message, but money was deducted from my account and there is no confirmation on it from your side whether it was confirmed or failed.

Kindly confirm the same.

Thanks and Regards,
Ravindra dangi
email id - [protected]@gmail.com...

I have paid amount for bus ticket booking on 21/11/2020 but not yet recived confirmation tickets.My mobile number id [protected]...

On 18 Nov 20 I had booked one railway ticket by 12075 janastapti exp from kozhikode to ernakulam jn. Accordingly I had paid rs 146 through phonepe ad cost including your commission charge. Immediately after paying money your app says time over and the ticket not booked. After that you have not returned my money through phonepe app. Pl return my money without further delay....

Ahmadabad to Hyderabad
Flight no 6E645...

No safety and precautions of covid-19 spread. passengers are facing problems and bus is not clean. Passengers are overloaded and i am not getting any comfortable sitting space. Worst service i have ever got.....

Suguna, Sorry! Booking for your Dindigul Jn (DG) - Katpadi Jn (KPD) train with Booking ID: IXITR[protected] was not confirmed. You can re-book your ticket at no additional cost till 05:12 PM: https://ixtr.app.link/xbeyuqNiVab Post that, refund will be initiated, which will be credited to your account within 7 days.

i did not revive this amount .
Ph: [protected]...

Hi Team,

I have booked a flight from HYD - COK(Indigo 6E 6187) for the date 26nov, during the payment process got an error message, but money was deducted from my account and there is no confirmation on it from your side whether it was confirmed or failed.

Kindly confirm the same.

Thanks and Regards,
Harish
[protected]...

Hello sir,
I have to book flight from delhi to dibrugarh assam.i had make a payment of rs 10780.00 and it is debited from my account but didn't book my tickets.
Pls take necessary actions.
Regards
Vivek srivastava
[protected]...

Dear sir,
I am Shaik Asif, sir I'm tried to book the 4 tickets from JHANSI JN to KHAMMAM (KMT), for journey date 26/11/2020 via ixigo trains app and select the PHONE PE as a payment option, the amount for the 4 tickets is Rs.6307/- and successfully paid through the PHONE PE as shown in the screenshot after returning to ixigo app it shows an error as shown in the screenshot, sir please help me, sir, I'm in hungry refund my amount....

I just booked ticket from ixigo app
From new Delhi to Muzaffarpur, 3A 22/11/2020
Money has been deducted from my bank but i didn't get any confirmation message from ixigo or irctc
I want my money back Any how...