Ixigo Complaints & Reviews

Dear sir/ma'am
Yesterday i tried to book my ticket from bareilly to asansol jn west bengal. I tried payment from my amazon upi.in first attempt payment failed and i received message about it.in second attempt amount deducted from my account but i didnt receive any message about it. This second attempt transaction is also not showing up in my ixigo app account. For your convenience i am attaching my bank payment reference id. Please look into it. Either book my ticket or refund me my money.
Thank you
Rekha samant

Sir hum na 29 march ka ticket booked kiya tha larkin abhi tak refund nhi hova... Pnr number h5izrs... Plzzzz contact [protected] all the three person are my labour

Dear sir,
My transaction was failed but payment doesn't received,
So kindly i request you plz solve my issue.
Order i'd given below:-
Order id: ixitr[protected]
Order id: ixitr[protected]
There are two order i'd shown here in my i'd.
Gmail i'd: - [protected]@gmail.com
Upi i'd:[protected]@okhdfcbank

Hi my ixigo booking is cancelled by airline due to covid 19 crises and i want to reschedule my booking and unfortunately since last 3 days i am approaching to ixigo customer care and i am not getting proper response which diminished my experience about ixigo. And i have an emergency to travel to destination and i am looking forward to get my query resolved asap

Money deducted from my account on 26 june and also on 27 june. I made the payment through phone pay upi. Please look into the issue and please refund my money as early as possible.

I booked a guna ticket from bilaspur via ixigo app on[protected]. But the ticket was not booked and the transaction failed. 2296.38 was deducted from my account. I got the message of transaction failure stating that the amount deducted from your account will be deposited in your account in 3 days.

I booked the ticket again and again the failure failed and again rs. 2296.38 was deducted from my account. And the message was received that the amount deducted from your account will be credited back to your account in 3 days.

Thus a total of 4592.76 were deducted from my account. But till date i have not returned to my account. Whereas according to the rules of the application, the amount was to be returned to the account within 7 days. But even after 5 months the amount has not come to my account. Therefore, it is requested that after taking appropriate action, deposit 4592.76 deducted amount in my account immediately.

Regards,

Tokeer farooqui

Mob. No. - [protected]

My money got deducted from my bank account I paid through paytm but didn't receive any information from ixigo nor I received the ticket, plz refund my money plz

Sir I am booking e ticket though Amazon UPI successfully detected amount two times but not genrated e ticket and trip ID please help me and refund my amount.
23 Jun
rajneeshkumar5597: Requested by : ix******[protected]@axisbank Paid from : Dena Bank ******0915 Status : Successful Bank Reference ID :[protected]

rajneeshkumar5597: Requested by : ix******[protected]@axisbank Paid from : Dena Bank ******0915 Status : Successful Bank Reference ID :[protected]

I booked a flight from Pune to Kolkata for 5th of May. It got cancelled due to COVID-19. I got a mail on 12th of June that I would get my refund within 7-10 days . It has been more than 10 days now but yet I did not receive my amount.

I booked flight thorough your app but flight was cancelled. I was submitted request for refund in your app. I had called to costomer care on 24/06/20 but your staff send me a link for details of my debit card for refund the amount of Rs 6182/-. Suddenly he debited Rs 19998/- from my account. Please clearify this problem immediately.

I had booked flight tickets for round trip from delhi-patna - delhi on 25/06/2020 and even though the money was deducted from google pay the flight tickets weren't booked. Kindly refund my 7947/- as it was the cost of the tickets for the round trip. I am sending you the image of the transaction.

I am booking e ticket though amazon upi id successfully detected amount two times but not genrated e ticket though by ixigo and payment was not refund.
Requested by : ix*[protected]@axisbank
Paid from : dena bank *0915
Status : successful
Bank reference id :[protected]requested by : ix*[protected]@axisbank
Paid from : dena bank *0915
Status : successful
Bank reference id :[protected]

Daer sir i booked my flight ticket in ixigo but my money was debited from bank account and ticket is not booked.
Email id [protected]@gmail.com

I booked a flight ticket (Airasia 30th june bagdogra to kolkata) and paid through sbi net banking, but booking is not done.

Sir, iam krushnachandrasethy please refund my payment for debit card

I was try to book my train tickets from ixigo trains application. Amount of tickets has debit from my account but i didn't get any information about my tickets.
Please solve this issue immediately!

I was try to book my train tickets from ixigo trains application. Amount has debit from my account but i didn't get any information about my ticket from your side. Please, inform me immediately!

Sir maine tickit booked kiya ixigo se hmara tickit booked nh hua or google pay se payment deduct ho gya my upi transaction id[protected] hai so plz refund payment

Travel on 21 June from jaipur to Mumbai, spicejet flight 279, PNR KE2DHQ, I had to paid twice same amount (4001) for the same booking of one seat, due to technical issues of ixigo, Ixigo not refunding my extra 4001 rs, for proof i have attached screenshot of transactions made to ixigo

On 14th march 2020, i have booked a train ticket using ixigo app and they have debited the payment amount from my account but the ticket couldn't initiated so they have refunded the amount on 21th march 2020 and when i approached them, they said they processed my amount and please reach out my bank. So it's been few months now and i haven't got any money yet. The amount to be credited is around 2900 rs. So please do the needful as soon as possible.