[Resolved] Jabong — Cheated and looted by jabong | |||||
I had purchased a ucb t shirt worth rs 772 from fraud jabong. Later i found the size was too large for me, so i requested an exchange for the same t shirt size m, according to jabong policies. A pick up guy came to my address and picked up the product in a good and unusable condition, with the tags and everything intact. My details- Order id [protected] Request id[protected] Please note: the product has already been purchased by me with rs 772, its only an exchange of size, so i do not require to pay, only jabong is suppose to deliver the exchanged product. Later when i tracked my item, it says "product could not be dispatched anymore" and "request closed" Since then i have tried to contact several times with their customer care[protected] through phone and emails. I have also written several mails to their "chief manager" and "head of customer care". No one replies the call, or answer the mails to let me know what happened to my purchased product. Now i feel cheated. Neither any refunds, neither the product delivery or answering back with my queries. They have looted my money and from so many others like me. Please please investigate this. There may be a big scam going on. There are many sufferers of jabong frauds like me. Please help us, please take action against the company and its ceo sanjeev mohanty. Was this information helpful? | |||||
Jul 21, 2016 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support Jun 20, 2016 Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while.
Regards
Team Jabong
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