Jabong.com — about refund money not received

Address:

Sangli, Maharashtra, 416140

I purchased a jeans through jabong and returned it.. I paid i through online and i and i returned it but still i haven't got refund money in my bank account i called jabong they said they will look into the matter... The last date of refund giving refund was 25th november but still i haven't got my refund please help me with this one
I just got my mini statement but there is no refund initiated in it jabong is saying they have initiated but i haven't received it they are saying they will look into this matter in 7 days what should i do now