| Address: | New Delhi, Delhi, 629101 | | Website: | jabong.com |
I have ordered a shoe on 8th of Dec. 2015 from Jabong. Which cost 2742.56Rs and it had offered a 6 months warranty. But, the shoe is torn before 3 months and I contacted the CC and they asked me to send the snaps of the product. Hence, I have done accordingly and spent 280 Rs for the courier too. after 10 days I received the same packet, the same damaged shoe with out even repairing. I called again CC and they spoke to me like, I can not get any warranty as I have used the shoe. I do not know how they have made their policies to cheat a customer. we purchase the item to use it, not to keep in showcase to enjoy its beauty for months.
Through many of the mails I had convinced them, that the product got damaged now. not at the time of delivery.
The order id is [protected]
I have 3 user ids for Jabong and I used to purchase from Jabong, but this is the first time I am facing such a problem.
Needful action should be taken to save customers right.
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