Jabong.com — account blocked by jabong.com

Jabong blocked my account without any reason and proper explanation.in fact i received damaged products which i highlighted in the mails that it’s damaged when i received. I as a consumer received damaged products when i highlighted they blocked my account and when i asked them what is the issue they never responded and willing to get into conversation. This is highly unprofessional, they way they operate. On top they have blocked my account n i still receive their stupid emails and texts which i can’t change preference to. They can block my account but use all my data and keep sending their trash mails n messages to me. I want my account open or need some justification of this unprofessional behaviour.