Jabong.com — account has been blocked

Address:	Kolkata, West Bengal, 700124
Website:	jabong

I am a customer of jabong from more then 10 years. When i try to order some items, i couldn't place the payment and stated the reason to contact legal department and high risk of fraud. When i reached out to customer care, he is saying my account is blocked from legal department because of frauf risk and he is not giving me a proper reason for that. Is this the service from jabong??? How could this happen.??? Is this how you treat your customers?? I need a valid info about what kind of fraud are you talking about...