Jabong.com — amount deducted

Address:

Mysore, Karnataka, 570007

Money has been deducted while ordering a product of ID[protected]-5469501 but the order couldn't take place. And I received the order by doing COD. It's been 5 days since the refund isn't available.so please help as soon as possible. Even I contacted the logistics and also the customer care of jabong but I can't even enter my registered number to talk to the customer care people so please let me know the status of my refund amount.