Jabong.com — casual shoes

Over 3 months, I have tried explaining jabong team that received casual shoes is a fake to this extent that a simple stroke of brush makes white wrinkles and surface cracks and powder/dust cones out.. now a brown shoes with white 3 cm growing patches.. just even without using.. unbelievable. Images were shared, video was shared, a genuine leather certificate was requested, you just brushed off. Wasted considerable amount of time and lot of agitation in mind. How people could be so insensitive. It's high time jabong to review cases like this or step out of online business.