[Resolved] Jabong.com — Delay in delivering and sending me false e-mail to fool me | |||
I placed an order on Jabong for one green S Oliver shirts on 22nd October at 11:03 AM, my order number is [protected] and they send me an e-mail on 24yh October that they have sent the product through DTDC and will be delivered by 4th November. Now again today they sent me an e-mail that they have delivered a product today and will be delivered by 11th November. Sir I Would request you to take strict action against jabong and compensate me for try to fooling me by sending wrong information in e-mail. I am attaching snapshot of both e-mail by jabong to me. Was this information helpful? | |||
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint. Verified Support Nov 10, 2014 Jabong.com Customer Care's response Hi Hitesh,
Sorry for all the inconvenicne caused. I hope that your query stands resolved & the resolution provided was satsifactory. We appreicate your patience & cooperation in this regard. We sincerely regret that we couldn't delivery your order on time. Your feedback has also been shared with the relevatn teams to ensure that such incidents can be prevented in future. Have a great ahead. Feel free to call us at[protected] or reach out ot us via our support forum at support.jabong.com.
^Abhi
Team Jabong
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First of all, Even after your notification to jabong customer care, hey havn't call me yet.
after my complaint on their on support page, they called me to apologize and nothing has been commited by them about delivery of the product on time.
They are giving me stupid reasons that it was by default sent by our server and please have patience .
They are also asking me to refund my money and wants to just give me just Damn " Sorry, We Apologize for Blah Blah "
Sir I Would request you to Ask jabong representative to deliver my products in two days and if they cant i Want my money back and same amount as Jabong credits in my account.
I Hope You will take action soon.
Hope to get this issue done soon.