[Resolved] Jabong.com — Delivery delay

Deepak0290

from Pune, Maharashtra

Address:

560100

I had ordered one jacket on 9th dec which was supposed to be delivered on 15th DEC but I got a msg that order will be delayed and will be delivered by 18th DEC..on 18th I lodge a complain that product is not yet delivered..after I waited 2more day to get some reply from them . I didn't got any call from them or msg..then I again I called them and the executive said he is forwarding the issue to the concerned department ..and the it continues for more 2-3days ..each time I called them they used to say that it has been escalated but I was not getting any progress on my complaint..still I have not got my product..and today its 27th of dec. Complaint number:24558211

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2015

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. Our care folks will get back to you in a while. Please bear with us. Regards Team Jabong