[Resolved]  Jabong.com — dissatisfied service by jabong

Address:Kolkata, West Bengal

Xxxx
I ordered a pair of hrx sneakers [order id [protected]] which were suppose to delivered by "9th nov-17" then changed to 11th nov-17 and still the same was not received by me as on the date infect it is not get shipped yet. I want it by 13th nov-17, please take action on this. Its very disappointing service by you.
Not happy at all!!

If you are not able to deliver on the time please refund my whole amount including compensation amount, because of you i am still waiting for the product and didn't purchase the product from others.
Xxxx
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 20, 2017
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Nov 12, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Nov 12, 2017
Updated by Mustafa Attar Wala
But what if i will not receive my product in time..its not my fault, its yours.
and just because of your confirmation i didnt purchase the item from others and i need that urgently.
do what ever you want i want that product in my time.other wise you have to compensate.
Nov 12, 2017
Updated by Mustafa Attar Wala
Delivery date was 9thNov-17, then still I am saying you to deliver it by 14th Nov-17, After 14th there is nosense to deliver the product.I Already helped you and gave you that much of time, now its your time to help your customer.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information