Jabong.com — exchange of products

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	www.jabong.com

I ordered a jeans of size 32 from jabong but since its size is big i wanted to exchange it for a smaller size. But since 20 days there is no status on my exchange product. I called customer care several times, every one is telling uour problems will be sloved in 48 hours but i am not gettinging any solution.

Order id 4501
Order id 0803