Jabong.com — exchanging product

Jabong.com — exchanging product

A Abhijith Jayachandran from Ernakulam, Kerala

I ordered a shoes from jabong. But its size is large and i wanted to exchange it for smaller size. When i tried to request for exchange it is showing a message that pickup exchange is not possible at my address. If a person can deliver jabong products At my home, then why can't he take the Return/exchange product. If jabong cannot provide return/exchange service at specific places then it should be mentioned mentioned on their website, while we placing the orders. This makes me very upset with jabong customer service. Please help. Order id:111094506852966308301 Was this information helpful? No (0) Yes (0)
Jabong.com customer support has been notified about the posted complaint. May 31, 2019 Updated by Abhijith Jayachandran I ordered a shoes from jabong.but its size is large and i wanted to exchange it for smaller size.When i tried to request for exchange It is showing a message that pickup exchange is not possible at my address. If a person can deliver Jabong products at my home, then why can't he take the Return/exchange product. If Jabong cannot provide return/exchange service at specific places then it should be mentioned mentioned on their website, while we placing the orders.This makes me very upset with Jabong customer service.please help. May 31, 2019 Updated by Abhijith Jayachandran I ordered a shoes from jabong.but its size is large and i wanted to exchange it for smaller size.When i tried to request for exchange It is showing a message that pickup exchange is not possible at my address. If a person can deliver Jabong products at my home, then why can't he take the Return/exchange product. If Jabong cannot provide return/exchange service at specific places then it should be mentioned mentioned on their website, while we placing the orders.This makes me very upset with Jabong customer service.please help. May 31, 2019 Updated by Abhijith Jayachandran I ordered a shoes from jabong.but its size is large and i wanted to exchange it for smaller size.When i tried to request for exchange It is showing a message that pickup exchange is not possible at my address. If a person can deliver Jabong products at my home, then why can't he take the Return/exchange product. If Jabong cannot provide return/exchange service at specific places then it should be mentioned mentioned on their website, while we placing the orders.This makes me very upset with Jabong customer service.please help. Order id:111094506852966308301
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