[Resolved] Jabong.com — failure of delivery on time
S
Sid1489
from Bengaluru, Karnataka
Address:
403001
My shipment delivery was estimated on 2nd aug 2017. Even after regular followup registaring complaint nd talking to higher authority jabong is unable to deliver my shipment even by 7th aug 2017. Tracking details are not updated they dont have contact details of courier company nor they have idea where the shipment exactly is. So i would like to take this issue to consumer court as jabong fails to give estimated services to their customer.
Was this information helpful?
No (0)
Yes (0)
Sep 11, 2017
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2017
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment