[Resolved] Jabong.com — Fake products delivered | |||||
This is regarding my order number [protected] from jabong.com I ordered 2 perfumes burberry and jimmy choo which were on 45-50% off which I have never ever received on any such brand. I ordered 2 of them because of such huge discount they were offering. But sooner when I received the product I found out that the quality of both the bottles are so cheap that the cap of jimmy choo bottle doesnt even fit properly, it falls as soon as you move the bottle a little and morever the smell is so poor.. it is mostly filled with water which I can easily make out at first spray.. When I tried to return it, it was non-returnable and had been askef to contact customer care which was of no help. They kept on delaying by closing one of my complaint and raising another complaint but their decision didnt change and they told me they will not take it back. Why cant they return it if it is not fake. I am highly dissatified with the products as well as the behaviour of jabong which says they provide best customer service. Was this information helpful? | |||||
Jun 18, 2017 Complaint marked as Resolved Jabong.com customer support has been notified about the posted complaint. Verified Support May 18, 2017 Jabong.com Customer Care's response Hi, This is certainly not the type of experience we intend to provide to our customers. As I can see final resolution has been shared to your registered email. Please refer the same. We request your understanding. Regards, Team Jabong | |||||
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