[Resolved] Jabong.com — Fraud done by jabong order no. [protected]

pulkitkr

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.jabong.com

have been a loyal customer of jabong India and have been ordering goods since then but now I think that jabong has shattered my trust and faith in them and their quality.

On 26 January 2016 I ordered a pair of spark shoes but they didn't fit well so I packed them as it is and returned them the next day without even wearing them.

Now the jabong's customer care calls me up and says that this order cannot be returned as it has dirt on it. The shoe was not of my fit then how can I wear them and get them dirty.

This attitude towards your loyal customer can be harmful to your company.
I hope your escalate this matter and get my refund as soon as possible.
Order no. [protected]

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Feb 27, 2016

Complaint marked as Resolved

they called me up and heard my complaint and the issue which I was facing. the jabong team took a swift action when the complaint was lodged. within a week the complain was resolved.

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Feb 15, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong

Feb 27, 2016

Updated by pulkitkr jabong responded well to the complaint and resolved my issue