[Resolved] Jabong.com — i have bought a nike sneakers and it is too large. there is no return pickup available.

Dheeraj T

from Kollam, Kerala

Website:

Jabong

I have bought nike court borough low blue sneakers shoes which is too large for me. There is no exchange product available in jabong for my size. So i tried to return this product, but delivered pincode is not under serviceable area for pickup... Even whole kerala pincode is not accepting. I tried calling their customer executive but iam not getting proper reply. Im ready to give the product by hand to the courier agent in kollam, kerala.. Still no support from the jabong team.. Sir please help me to return and get back my money.
Yours faithfully.

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Dec 20, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong