Jabong.com — I haven't received my order id 108587447790544660501

I ordered on 9th august 2018, n got a message saying i will be receiving my jeans on or before 17th, and on app it showed delivery unsuccessful! And got no msg or call from the delivery guy, but received a msg saying i denied the product??? What is wrong with this delivery system? Now i still haven't received and i didn't buy another one before too. So what m i gonna do? I ve to have that jeans bcoz it's a gift. And i will be out of station soon. From the delivery address??? Please help me soon! Thank you