Jabong.com — I'm complaining for my refund

I have ordered a blue dress from #jabong order no.[protected]-9455501). The quality of the product is so poor I can't even image. Basis on the trust on #Jabong I place a non branded product and spend Rs. 1777.44. Request #Jabong to either refund or give m ethe option of exchange. From executive to supervisor to chief manger everyone denied to refund or exchange.
In any way they are not cooperating the customer.