[Resolved]  Jabong.com — Items missing in the shipment

Address:Gurgaon, Haryana, 122015
Website:www.jabong.com

I ordered clothes for a child. When my order was delivered, it was mentioned that the package consisted of 1 BODYSUITS and 3 other item(s) from your order number [protected]. However a child dress (Red Liliput dress) was missing. I raised multiple complaints with Jabong over phone and email, but without effect. This is SHEER CHEATING by Jabong.co. Please advice. I have also escalated the issue to the chief manager but nothing has happened in the past 7 days.
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Oct 6, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong
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