Jabong.com — items not delivered/not cancelling the order

Address:	Bangalore, Karnataka, 560048
Website:	www.jabong.com

I have placed order for 7 tshirts on the 20th of may and it gave me an estimated delivery of 24 may. Out of them 2 t shirts shipped from mumbai and got delivered on the 24th. Whereas the other 5 t shirts were shipped from bangalore to my home in bangalore and they are still not getting delivered. Tracking shows them going around bangalore everyday. Customer care even after countless calls and messages and gives a simple message saying give us 7 days to update. And when i want to cancel the order also there is no option to cancel. I feel cheated with them taking away my money, not giving any updates and the consumer doesnt have the option to cancel the order also.