[Resolved] Jabong.com — jabong no exchange or self ship option available
S
sachindev86M
from Ernakulam, Kerala
Address:
Thiruvananthapuram, Kerala, 695582
Website:
Jabong.com
I bought a pair of red tape shoes. I want to return my product. But jabong doesn't provide return facility for my pincode, the self ship facility is also unavailable. How will i return my product? If they can deliver products at one place, they should also be available for pickup. Even if they can't, they should atleast notify the customer that pickup for this product is not available before the customer makes a purchase. Now i don't know how will i get my shoes exchanged.
Order id [protected]
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Sep 2, 2017
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
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