[Resolved]  Jabong.com — My issue was running from the past 10 months with jabong

Address:	Gurgaon, Haryana, 122015
Website:	Jabong

Regarding complaint number 22525568 for the order number [protected]. I bought daniel klein watch from jabong in march 2015 which has 2 years of warranty. On october 21st 2015 watch got problem and contacted jabong for service. They provided me 3rd party vendor to get it repaired. I contacted this 3rd party they said they will pickup watch and will get repaired and delivered to you but nothing has happened from their side and when i informed same to the jabong they say we will raise complaint and and forward to concerned team. From the past 10 months they are saying the same thing that they are transferring the issue to concerned department. The worst thing is that they have been closing ticket regularly without resolving and without informing me and when i asked them how can they close complaint without resolving then they say accept our apologies, who the hell need their apologies, we just want solution for the problem you created.. Even today they said the same thing which means there is no concerned team or department in jabong and if at all there is a team then they are useless than any other team in the universe. I know jabong cannot resolve my issue and asked to return the total amount that i had paid but even for this they refusing to refund. I even have each and every voice records what they said every time. I want this issue to be closed asap and if this doesn't happen then i am ready to get down jabong and that's for sure.