Jabong.com — my return request has been declined

Address:	Patna, Bihar, 800020
Website:	Jabong.com

I placed a return request on 3rd jan 2019 and it was supposed to be picked up by 8 jan 2019. Today i checked and the return request has been declined. No one was here to pick it up yet. I have spent ₹6548 on thid order so i need this to be resolved. I tried to contact the pickup agent but the number is swiched off. The app has no option to register a complaint or to tacle this situation. There was no alternative against return request declined so i could not make another return requst gor the product