Jabong.com — never buy from jabong if you care for your money

I am suffering from my refund and it has yet not being initiated. my order was picked up but still i haven't yet received any refund for my order. I want the entire money to be refunded.
I am calling between 2 to 3 days but you telling me every time that my query will be solved within 24 hours but it’s not so today. it is becoming so annoying for me now, being a loyal customer that i am calling them just to stay on hold and waste my balance but no customer care representative responding, even after holding the line for an hour. This is the kind of service that you are providing; You just keep the customer on hold, appreciate their patience and keep telling that the call will be answered shortly. I have been a loyal customer of Jabong India and have been ordering goods since then but now I think that jabong have shattered all my trust and faith in them and also in their quality.
I am seriously disappointed and frustrated with all this service jabong has given. I don’t wish to deal with the company at all, not now, not ever. if a sale is not handled by brand like jabong, it should stop doing it rather than fooling customer.

tired of fake promises. I suggest not to use Jabong due to their worst refund policy/procedure. more than 18 days since the pick up happened and still they hesitate to refund. Such a pathetic website. Enough is enough, I am done with my last order from jabong, Worst products and service .. bye bye Jabong. if you really value your money dont buy from jabong.