Jabong.com — nike football shoes (order id [protected])

Address:

335001

I have ordered NIKE FOOTBALL SHOES from Jabong app on 30th June, 06.19am. my ORDER ID is [protected].
i have done payment through online banking(Paytm).
in jabong tracking app, it showing that my product is delievered to me on 2nd july 2018, Time= 23:40:48 PM.
but i have recieved nothing. nobody come to me to give my order.
i contact to jabong helpline, they make a complaint of my matter, they advised me to wait for 7 days. but my tournaments are to start in few days, how can i wait? i want to take delievery boy's contact number, by which i can contact him to ask whom he give my order.
plz help me.