[Resolved] Jabong.com — no pick up for the return initiated
A
Arishya Banu
from Chennai, Tamil Nadu
I ordered a green wills lifestyle shirt (Order no:[protected]). It was large for me and i placed a return request a week back. Till now no on has come for the pick up. I get messages from this shadowfx people saying that they tried reaching me but i was not available when i am still at my home. Tried reaching the spoc from the courier ramu who gave an irresponsible answer that he will not come and that i should speak to the shadowfx people for that. I tried reaching them but no response at their end. I would like you guys to help me sort this out and pickup that product at any cost by 25th oct'17, wed and refund the amount asap.
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Nov 28, 2017
Complaint marked as Resolved
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2017
Jabong.com Customer Care's response Hi,
Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.
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