Jabong.com — no pick up location

Address:	Thiruvananthapuram, Kerala, 695317
Website:	www.jabong.com

I ordered three shirts from jabong. I want to return one shirt because its too small for me. But it its showing there is no pick up location in my area. I tried almost all pincodes in trivandrum district. None of the pincodes were working.
Then i went with the option of self shipping, but there i can't find any self ship address to ship the product.
If they are not able to pick up or return the product then why they are showing their return policies in a big way to attract people?
I purchased for around 12000 rupees in this diwali season. I sent a mail to jabong, but no reply came.
I will not refer jabong to anyone further.

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