[Resolved]  Jabong.com — no refund against returned product

Address:Thane, Maharashtra, 421201

ORDER ID [protected]

Have returned two caprese bags on 7th of Oct, 2017 both the products were checked at the time of reverse pick up received refund only against one of them and for the other one team says product has failed the quality check.Need my money back
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 30, 2017
Complaint marked as Resolved 
Verified Support
Oct 23, 2017
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information