[Resolved]  Jabong.com — No refund despite returning the product

Address:390022
Website:Jabong.com

My order ending with 77297 has been returned and picked up by them on 19 aug 16... On 20 aug it was updated on the website stating that i have agreed to keep the product and not handed over to their rep, therefore the return request has been closed... I even provided them the proof of return slip but despite repeated requests and asssurances at their helpline no response towards refund... Pathetic from jabong...
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Oct 5, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2016
Jabong.com Customer Care's response
Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you asap.

Regards
Team Jabong
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