Jabong.com — no refund initiated since 25-26 dec-2018

Address:	Gurgaon, Haryana, 122008
Website:	www.jabong.com

This is regarding a product I purchased from Jabong, I returned it due to the quality issue. I was supposed to get my refund but did not receive the same. I had shared the same account number from which I paid. Still, they were asking for the same number and email ID which was registered, but my question is If they receive the payment from any account then why don't refund it in the same account and that too 1-month-old case.-

pls help me