[Resolved] Jabong.com — Order id: [protected]

dipan30

Address:	122015
Website:	www.jabong.com

I have ordered one CANVAS BACKPACK on 18th April which supposed to be delivered as a gift to my cousin within or on 29 th April. By the mean time I have noticed that after shipment the product is not moving and notify to the customer care. But they did nothing. And the product didn't reach till today. Now I don't want the product anymore because it's not on time . I have already asked for cancellation and refund. But in a strange way they are trying to avoid it. I consider this is a fraud if a company can not fulfill the customer they should return the money.

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Jun 3, 2016

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

May 03, 2016

Jabong.com Customer Care's response Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong