[Resolved]  Jabong.com — Order no. [protected]

Address:Bangalore, Karnataka
Website:www.jabong.com

Reference : i have written my complaint to both [protected]@jabong.com and [protected]@jabong.com. The complaint request number for the same is 29873221.

I had placed the order - [protected] on 21-may. Phone num.

One of the item in it - 109 f multicoloured printed coloured pant is still not delivered.
In spite of repeated phone calls assurance from your customer care, i haven't received the item yet.


And i fail to understand, why only this item is not being delivered. The lame excuse of my not available is not acceptable as i have already collected the other item (Biba magenta printed kurta) from the same order on 31-may-2016.

I have been a very loyal customer to you and you can check my order history.
Please update me on the progress at the earliest, otherwise i will be forced to switch other online clothing retailers.

I have called the customer care number couple of times, but nobody answers.

Since i had already paid for this order, my amount is struck up in jabong. Today neither do i have the item nor the money!
Was this information helpful?
No (0)
Yes (0)
Jul 16, 2016
Complaint marked as Resolved 
Jabong.com customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2016
Jabong.com Customer Care's response
Hi, Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you in while. Regards Team Jabong
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Jabong.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    2236
    Pending
    2
    Resolved
    1036
    Jabong.com Phone
    +91 12 4612 8000
    Jabong.com Address
    Plot no. 109, Udyog Vihar, Phase 4, Gurgaon, Haryana, India - 122015
    View all Jabong.com contact information