[Resolved] Jabong.com — Order not delivered but status shows delivered

vijay pal mann

Address:	Gurgaon, Haryana
Website:	www.jabong.com

My name is Nidhi Mann and I am a regular buyer from Jabong. This is the first time that I am mentioning such an incidence. My last order was placed on 1st Nov. and Order Id for the same is - [protected]. There were four apparels in the order and I have received only 2 till date but all of them shows delivered against the status. Actual Status for each item is mentioned below.
1. Mayra Blue Solid Chinos (NOT Delivered)
2. Faballey Black Solid Chinos (Delivered)
3. X'pose Grey Solid Chinos (NOT Delivered)
4. Tshirt Company- Green Sweatshirt (Delivered)

I will appreciate a quick action on this and would like to know the reasons for such a blunder.

Thanks and Warm Regards,

Nidhi Mann

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Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2015

Jabong.com Customer Care's response Hello Nidhi, Sincere apologies for the experience. We would surely get this checked and share the feedback with the concerned team to ensure that such events do not happen in future again. In the meanwhile, our care team would get in touch with an update on this. Bear with us. Regards, Team Jabong