Jabong.com — order was not received

Address:

500004

I ordered black chinos from jabong mobile app and i made payment through online, and expected delevery date is 14 aug. But still i didn’t received my order. I filed a complaint but there is no any proper reply. I didn’t expect this from u people. I need immediate response on this issue or else i will file a case in consumers court. Please make sure of that.