[Resolved] Jabong.com — Product

Anshul sd

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201012
Website:	www.jabong.com

I order i product but the size of that shirt doesn`t fitted me . So i request a exchange request of smaller size of that shirt. But today i got my order and guess what that was totally different shirt i got. Now i m trying to exchange that different shirt which i have not selected is not able to be exchange. Kindly help me asap.
This is my order id which i place first but as this shirt`s size doest fitted me so i did a exchange request.
ORDER ID [protected]
Placed on Fri, 23rd Jun'17 at 9:13pm

Now this is my exchange request`s order id and delivered .

ORDER ID [protected]

Placed on Sun, 25th Jun'17 at 5:44pm

I am attaching two jpeg image . One is of screenshot of order place so you can see what i ordered and second one is that shirt which i got.

+2 photos

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Aug 5, 2017

Complaint marked as Resolved

Jabong.com customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2017

Jabong.com Customer Care's response Hi,

Apologies for the inconvenience caused. Your exasperation is justified. No amount of apologies can ever compensate for the amount of discomfort that you must have gone through because of this ongoing issue. I have shared this with our care team and they will contact you ASAP.

Regards
Team Jabong

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Comments

samrat1996

from Delhi, Delhi

I did not receive any invoice of order no [protected] and order no [protected]

Jabong.com Customer Care's response, Jul 5, 2017

Verified Support

Hi,

Sorry for the delay. Your request has been raised under reference no. 44339897 and the copy of invoice would be sent to your registered email id within 24 hours. Request your patience.

Regards,
Team Jabong