Jabong.com — product missing from total order

Address:

122002

Order ending: 29673

As per my complaint that i raised on 27th dec 2017, i did not receive the shirt along with the jacket i ordered. I called and updated jabong customer care within 1 minute of order delivery but now you guys are saying it was already delivered. I am following up with you guys almost everyday on this.
I returned the same packet which had jacket in it, i could not find the shirt in the packet, did you check for shirt in that packet?

I am repeatedly saying that i did not get the shirt even though on the packet 2 items were mentioned. Kindly help in this regard, i have been following up but get to hear nothing but that they will soon update me.

I asked from courier guy also who delivered the package it was not there. I have been customer of jabong for 6 years and is this you guys will treat!

Kindly help me in this regard.