Jabong.com — product not delivered but it's showing delivered by jabong courier partner

Address:

Chennai, Tamil Nadu, 600126

I have ordered 3 dress from jabong on 17th nov 2018 order no-109433154084015895803 which is showing delivered on 24 nov 2018. Whereas it is still not delivered and i have no idea what fraud is going on. I have already paid for this in online. I raised a complaint with jabong and they are asking me to wait. Really concerned about my money as this is the first time this kind of incident has happened to me. I have been ordering from other online shopping sites and this has never been the case.